windows mail locks up when print command is given

Discussion in 'General Technical' started by joeclem111, Sep 3, 2009.

  1. joeclem111

    joeclem111

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    I have a Dell Inspiron 1545 laptop running Vista Home edition. I have an HP Photosmart C 4580 wireless printer. In Windows Mail, if I try to print out an email Windows Mail locks up and a reboot is necessary. Does anyone have a fix or any information on this problem please? Thanks to all who may answer.
     
    joeclem111, Sep 3, 2009
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  2. joeclem111

    Guest Guest

    have you looked into updating your drivers and system BIOS? You may also
    want to look into updating your chipset drivers to get a later USB
    version if it's available for your board.

    Here is the link for the most recent drivers and software for you
    printer, give it a go
    'Select software and drivers HP Photosmart C4580 All-in-One Printer -
    HP Customer Care (United States - English)'
    (http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=3418707&lang=en)


    --
    alexdagr8est

    There are 10 types of people in this world, those who understand binary
    and those that don't.
     
    Guest, Sep 4, 2009
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  3. joeclem111

    joeclem111

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    Thanks for the advice. It seems this is a known fault with the original install disk and a download from HP is the fix. Your help was much appreciated.



    Joe.
     
    joeclem111, Sep 8, 2009
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