hello everybody. i install sp1 on my HP laptop, and it goes smoothly but when i restart, it doesnt have any trace and it is as if i never installed it. later, when i reinstall it, the installation takes only an instant. but then upon restart, it is as if i never installed it again, and again installation only takes an instant. i tried to download it manually from the microsoft site, and it downloads comletely, but when the download finalizes, it suddenly says that there is insufficient permission. the savce location is downloads, but i try again onto the desktop. anyway, the manual download is not the issue. what i really need is to be able to install sp1 so i can install sp2 so i can install windows live messenger so i can talk to my parents back home.