Visa Restarting with .MP4 folders!!!!!

Discussion in 'Performance & Tweaks' started by katanoma, Jul 10, 2011.

  1. katanoma

    katanoma

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    Dear All,
    I have an HP6710b with Vista Business, i have several .pm4 videos on a folder when i open this folder, the windows explorer restarts. The problem is bigger when i placed an .mp4 video on the desktop, now when i start my laptop, the windows explorer continue restarting.
    I tried to remove this .mp4 video but i couldn't as it was restarting quickly, and no error can be read from it.
    I tried safe mode, but the same problem. What can I do????
     
    katanoma, Jul 10, 2011
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  2. katanoma

    tevans95

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    I would think that you could use Command Prompt to delete the file. The command would be "del C:\(location of file)" I could be more specific but I don't know exactly where you have the file.

    Hope this helps.
     
    tevans95, Jul 22, 2011
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  3. katanoma

    katanoma

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    Dear All, I solved the problem, i uninstalled real player, which is the software associated the .MP4 files.
    The problem is solved.
    Best Regards...
     
    katanoma, Aug 5, 2011
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