User profile cannot be loaded... Help!

Hey all,

This is my first post in the computer world so bare with me! I am writing this on behalf of my dad. He has vista and as of today, he cannot log onto his computer. It is the right password, but message of " The user profile service failed to logon. User profile cannot be loaded".

I have tried to do some research on this and it appears may be a corrupted user profile? I have looked at ways to fix, but the ways only advise on WHEN you are in windows. Thats the point; im stuck at the logon screen.

Can someone kindly advise of how to go through the backdoor and repair this problem? I tried safe mode and also need password.

Chris

 

In order to fix the profile files, you have to be able to login. Do you have a separate login you can use?



If not, you can create a new login from the command line if you have a Vista DVD that you can use to boot to the command line, or if the PC provides an option at boot to allow you to boot into a command line.