User Logon Account Problems

Hello everyone,

I have a problem logging on, with my user accounts, on a HP6230 vista home premium computer.
The problem occurs after I create a new user account, and then try to logon, and I recieve the following error message:

===============================================================
The User profile service - service, failed the login.
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The user profile cannot be loaded
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===============================================================

I believe the problem is caused by a security issue with the permission levels ... assigned to the Hidden - Admin User Account.

This is because around the same time, my computor had 2 services stopp], namely the Distributed Transaction Coorinator, and the KTMRM Distributed Transaction Coorinator. Furthermore, my computers defrag program started reporting that it couldn't complete defrag's, because of a file named SAINST, in the following file location:

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C:\Users\Admin\Appdate\Local\Temp\SAINST
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The defrag program, reported that the file was un-movable.
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If any help or sugestions would be greatly appreciated.,

Thanks, Billdoe

 

Can you post a screenshot? I'm not exactly sure what you're talking about.
Does some startup applications trigger the UAC and asks for your admin account + password?

 

I have since traced the error in the event log, as follows:

Source: : DCOM
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D215781D-019E-4FA0-903D-0CDCDE13A4F5} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC).

This security permission can be modified using the Component Services administrative tool.

 

FIX Found

===========================================================
Here is my short description of the "FIX" followed by Microsoft's long description:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 27-5-2011
Time: 5:56:24
User: NT AUTHORITY\LOCAL SERVICE
Computer: HP6230
Description:
The machine-default permission settings do not grant Local Activation
permission for the COM Server application with CLSID
{D215781D-019E-4FA0-903D-0CDCDE13A4F5}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19). This security
permission can be modified using the Component Services administrative tool.
-----------------------------------------------------------------------------------------------------

1. Went into registry at:
HKEY_CLASSES_ROOT\CLSID\
{D215781D-019E-4FA0-903D-0CDCDE13A4F5}
2. Copied the key:
AppId:
{D215781D-019E-4FA0-903D-0CDCDE13A4F5}
To clipboard and pasted it into text editor so I can "safely view it".
3. Started:
Start->Run->dcomcnfg
ComponentServices->DCOM Config
Properties->On main menu changed view to detail
4. Found match for:
CLSID {D215781D-019E-4FA0-903D-0CDCDE13A4F5}
( CLSID = WinMgmt MOF Compiler OOP )
5. Properties->Security->Launch and Activation Permissions->Custom->Add local activation for local service account.

(looked into event viewer to see which account did not have the right permissions), account: local_service

 

Could not post MicroSofts URL for long Fix.

 

God, I ask you keep me save from making any wrong choice in life forever from now on! Well, according to my 10 or so years with defrag, I have a feeling one of your files might be corrupt. Once you restore the entire computer, things should run smoothly. I know it is a pain to restore it because you need the original discs and all, but it is necessary if you want everything back to factory 100% working state. If you are okay living with "maybees", then you can stick with your current system.