update problem. automatically restarts and wont move from 0% 3/3 installed

Discussion in 'General Technical' started by gizmo6789, Dec 28, 2010.

  1. gizmo6789

    gizmo6789

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    My sister has vista home basic on her laptop.
    She recently did an online update ( as you do ), it restarts the computer and come up 0% 3/3 updates installed. but wont progress from 0%. the screen then comes up with, Shutting Down. it then restarts and carries out the same procedure. even on safe mode.

    any suggestions would be greatly appreciated.
     
    gizmo6789, Dec 28, 2010
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