OK this is a hard problem to understand but here goes. I was just doing some work as normal when the computer suddenly started closing all my programs and restarting. I was so confused and then it started showing something about configuring updates so i turned off the computer because i was panicking. I turned it back on and it gave me the option to start windows automatically so i did. the next thing it did was go o system recovery and told me my computer was unable to start. i tried to restore it but it still goes back to system recovery every time i restart it although it does say 'windows is unable to start' anymore. is there anyway anyone can help? I've tried PC restore (but i don't have any back up files) , memory check, command prompt and the only other option is to restore it back from when it was in the DELL factory (which i am not ready to do yet)... any answers? thanks \n\nN.B. whenever i tried to restore the system to a specific point it says its successful but always goes back to system recovery options.