Reinstall because of virus

Discussion in 'General Technical' started by bess99999, Mar 26, 2010.

  1. bess99999

    bess99999

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    So i got a virus and the computer was running slow and then it would not let me even access the internet. So I decided it was time to wipe everything clean and reinstall. So I did everything went fine during the install, able to get internet working again and I'm starting tosetting up programs, scanners, printers and wifi. I have had one problem I installed the driver for an okidata printer from the site because its and old printer. When i go to print from the internet it completely shuts down explorer. If i try to print from photoshop it will spool it and then it disappears. Was there something that I maybe didn't install? I don't know Please Help!

    Thanks Bess
     
    bess99999, Mar 26, 2010
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  2. bess99999

    bess99999

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    Okay ran into another problem installed my Epson scanner. When I scan from photoshop it works but won't give me advanced options. So I tried to open from the main Epson smart panel and it won't open. Can't find a way into the scanner program to let me adjust scanning options. Wondering if when i reinstalled vista if I did it right? I put the DVD in and and clicked on the DVD Icon and followed instructions from there. Should I had put the DVD in and rebooted the computer and went that route. Please Help any advise is welcome I'm really getting frustrated.

    Bess
     
    bess99999, Mar 26, 2010
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