mobile intel(r) 4 series express chipset family graphics card issue

i need some help. i'm trying to upgrade from vista home basic to vista ultimate. the only problem is when i ran the vista upgrade advisor, everything including windows aero compatibility checked out fine except for my mobile intel(r) 4 series express chipset family graphics card. i've been on several different sites that said my mobile intel(r) 4 series express chipset family graphics card was compatible and that there wouldn't be any problems if i were to upgrade from vista home basic to vista ultimate. so why is the upgrade advisor saying my mobile intel(r) 4 series express chipset family graphics card won't work on vista, escpecially when it's already working on vista home basic? the reason i mentioned that is because the upgrade advisor said my mobile intel(r) 4 series express chipset family graphics card won't work on vista at all. yet like i said, it's already running on vista home basic.

 

What is your graphics card?

 

Just because it will run on Vista Home Basic does not meant that it will
support Aero on Ultimate. I believe that upgrade advisor is saying only
saying that all of the graphic features of Vista ultimate are not supported.
For Aero support you need 1GB or more RAM and your on board raphics card has
to have at east 64MB of memory available

 

Learn how to reply: notice that I'm not the one with the problem.

 

i have a mobile intel(r) 4 series express chipset family graphics card. i've been told that it's compatible. i just don't understand why the upgrade advisor is saying otherwise. and for the record,yes. the upgrade advisor confirmed windows aero compatibility with all components.

 

Being compatible with Vista just means that the card will work in vista. It
does not mean that the card supports a lot of MS Vista functionality. For
that you need a card that is Vista certified instead.

 

certified? you think you could referre me to a sight that has a list of vista certified graphics cards and other hardware could you? you know. just so i can see if my mobile intel(r) 4 series express chipset family graphics card is really certified or not.

 

Can you provide more detail on exactly which Intel graphics chip you have
installed in your laptop?
Also how old is your laptop?
Have your checked your laptop manufacturer for updated graphics chip
drivers?

 

Hi, Jason.

You might start here:
http://www.microsoft.com/windows/compatibility/

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 7000

 

name of graphics card: mobile intel(r) 4 series express chipset family

laptop: toshiba satellite L305 S5915

as for age, i've hadit since christmas 2008.

 

Since your laptop came with Vista Home Basic installed according to the
following link I don't know why it is not listed except for the possibility
of it being a special product with a very short lifetime.

http://www.tipsity.com/laptop/2008/...5-s5915-laptop-specification-price-and-review

What problem are you having with it that you need to solve? I ask since I
do not have a copy of your original post.

 

I think you said that about seventeen times in your original post.

 

According to the system specifications that I found, you have this graphics:
Graphics Processor / Vendor Intel GMA X3100 Dynamic Video Memory Technology
4.0 .

It has 128MB onboard RAM, which is sufficient to run Aero in Vista Ultimate.

The Windows Vista Upgrade Advisor is just that, an "advisor", and is often
not quite on the ball.

--
Jane, not plain 64 bit enabled
Batteries not included. Braincell on vacation ;-)
MVP - Windows Desktop Experience

 

i guess i just need to upgrade the driver. i finally found the upgrade i needed. the only problem now is the that i can't install the upgrade because i didn't get it from toshiba's website. is there some way i can get in touch with customer support via email to ask them if they can get the upgrade on their site?