Keyboard and mouse don't work when computer wakes up

Discussion in 'General Technical' started by vburke85, May 2, 2012.

  1. vburke85


    May 2, 2012
    Likes Received:
    Hello everyone,

    I just received a computer with Windows Vista Ultimate 64-bit from a friend a few days ago. He hadn't used it in a long time and gave it to me.

    Ever since I got this computer, I've been having trouble with Sleep mode. At first, the computer wouldn't go to sleep at all, it would just go back to the login screen, and my keyboard and mouse wouldn't work, so I had no choice but to press the reset button.

    I found another post on this forum and followed its directions and now the computer will sleep, but when I push the power button to wake it up, the keyboard and mouse still don't work and I have to press the reset button. How do I fix this?

    I also sometimes get an error message about "Bonjour Service" when the above problem happens. What is Bonjour and why do I need it?
    vburke85, May 2, 2012
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