HP Pavilion dv6000 won't load vista

Discussion in 'Installation & Compatibility' started by Guest, Apr 12, 2009.

  1. Guest

    Guest Guest

    Hi all

    This is what happened

    I woke up at 6 to go work, i left my laptop on all night, so i decided
    to shut it off before i go to work.

    I JUST came back, and when i start it, the HP loading screen works,
    then it loaded in my vista home premium. i type my password, but it was
    frozen already.

    So i restarted my laptop. and it loads teh HP screen, then blank
    screen. I tried to wait for 10-15 mins. still blank screen.

    I tried to use the PHXBIOS and did a Hard Disk self test.

    The status: 10009 - Replace Hard Disk

    WHAT I DO?


    ALL MY Univeristy homeworks in tehre !





    root cause found:
    system volume on disk is corrupt

    Repair action: file system repair (chkdsk)
    REsult: completed error code = 0x0
    time taken = 312985 ms

    so is my harddrive done?

    Is there ANYTHING i can do? I really want to keep all my files.


    Guest, Apr 12, 2009
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  2. Guest

    Guest Guest


    I don't know if your hard drive is done, and I don't know how reliable what
    you did to test it is. It's unclear to me if Startup Repair actually caused
    a chkdsk to be run.

    Since you seem to have a Vista DVD from which to run a startup repair, boot
    from the DVD>startup repair>command prompt> and use the bootrec commands and
    see if that helps you. You should get an attaboy after each command you
    type at the command prompt you're going to access in the Startup Repair menu
    outside Windows:


    At the command prompt type separately and after each one you should get a
    "successful" attaboy.

    bootrec /fixmbr
    bootrec /fixboot
    bootrec /rebuildbcd

    If these don't work, then try tapping the F8 key to the Windows Advanced
    options menu and try system restore from each Safe Mode, and if necessary
    try the longshot, which is really a registry snapshot much like System
    Restore, Last Known Good:

    Good luck,


    10009 - Replace Hard Disk
    Guest, Apr 12, 2009
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  3. Guest

    Guest Guest

    If your data is important to you, stop trying to recover it yourself and
    take the computer to a professional who is skilled at data recovery.
    Anything you try at this point could well be destroying the data that
    remains on the drive to the point that even a professional cannot recover

    Oh, and for future information, consider backing up essential data and
    documents to an external device, network drive, etc.

    10009 - Replace Hard Disk
    Guest, Apr 12, 2009
  4. Guest

    Guest Guest

    Unless you are technically competent you stop doing anything and take your
    PC to a reputable repair shop.
    Or you download, create the bootable disk checking utility available from
    your HD manufacturers web site, then boot from that disk & run a check If
    you dont know the HD make, try Seatools from Seagate

    10009 - Replace Hard Disk
    Guest, Apr 12, 2009
  5. Guest

    Guest Guest

    So far, we don't have solid evidence your HD is over. Tools like Seagate's
    are fairly reliable and I'd give 'em a try first. Most OEM pc makers have
    key combos at startup that you could use to get an indication of the status
    of your HD as well. For Dell, it's Ctrl+Alt+D when you see the firmware or
    bios-splash screen, the so-called "90-90" test that detects 90% of HD
    problems You didn't state what HP box you have--so try HP's support
    resources or google/MSN Search and see; I've seen discussions of "HP
    Diagnostics" on the web.

    You aren't going to jeapordize recovery of your data one scintilla by
    trying boot switches at SR's command prompt. If it works, you're ahead of
    the game. If not, you haven't impacted your situation.

    It would be a waste of money to haul your box into some professional
    recovery venu before you try the tools MSFT has given you. Further, the
    average cost to recover data from a HD from pros is about $1600. That's not
    in a lot of people's budget who are students doing "university homework."

    If you do recover. using the boot switches I gave you from the Startup
    Repair menu, I'd type cmd in the search box above start>rt. click>run as
    admin.>and type chkdsk c: \r at the cmd prompt

    Sometimes where the rubber hits the road is in the real world.


    10009 - Replace Hard Disk
    Guest, Apr 12, 2009
  6. Guest

    Guest Guest

    i did the startup repair, which didnt work. I also did the cmd prompt
    thing and enter those 3 commands. but it doesnt work.

    Both resulted in 5 mins wait of the Vista Loading Bar Screen. Then the
    Blue screen comes out. then restarts my computer.

    So i guess my only chance is to take it to a professional right?

    Guest, Apr 12, 2009
  7. Guest

    Guest Guest


    Tell me exactly how you "did the command prompt thing" step by step and type
    the 3 commands for me. And when you did those commands if you did them, did
    you get a "successful" response after each one on the command
    prompt--because I hear all the time things like "I did the command prompt
    thing" only to find out that someone didn't do it correctly.

    Further, besides wanting to know exactly what you did so I know if you ran
    the 3 commands correctly by getting you to type them and telling me that you
    accessed the command prompt in startup repair you make no mention at all
    about several other things I told you to do:

    I'll reiterate one more time. I told you:

    1) Run the Seagate hard drive test
    2) Search the web using "the google" for any HP hard drive diagnostic and
    run it
    3) Assure me by showing me how you did it and typing the commands what you
    did at the command prompt if you were able to get there. The reason I'm
    insisting on this is that many people will say they did something, only to
    mean they couldn't get it done.
    4) You made no mention, and did not try I'll assume to use all of the
    options available to you after restarting and tapping the F8 key once per
    second at the bios splash or HP firmware screen. I intend for you
    specifically to get to the F8 screen that I've screenshot for you already,
    and run system restore at:

    1) Safe Mode
    2) Safe Mode with Networking
    3) Safe Mode with Command typing %systemroot%\system32\restore\rstrui.exe
    at the command prompt.

    By my count, I'm asking you to do each and every one of these things before
    you book off to someone you're paying. My logic is that hundreds if not
    thousands of times, I've seen them work collectively. Further you don't
    know the exact status of your hard drive. Unless and until you do, you can't
    assume it's fried. If it isn't, then you have no reason in the world not to
    take the few minutes doing what I've asked you to do.


    1) Run a Seagate tool to assess the HD on your HP.
    2) Find or call HP for the tool that assess your HD.

    These assessment tools aren't perfect, but they're accurate about 90% of the

    3) Show me how you did the 3 boot rec commands and tell me what the command
    prompt said after you ran each of them:

    bootrec /fixmbr
    bootrec /fixboot
    bootrec /rebuildbcd

    ***There is a space after the c and before the "/"

    4) System Restore from Safe Mode by tapping F8
    5) System Restore from Safe Mode with Command by tapping F8 using the
    command I gave you for that location.
    6) System Restore from Safe Mode with Networking
    7) Last Known Good Configuration which takes all of a nanosecond to run.

    I've given you homework of 7 tasks before I'd encourage you to spend your
    money with a "professional" because most of us here have been students at
    some college, and beyond and most of us remember that we didn't have a
    helluva lot of extra money to spend before we saw if we could get something
    done for free. I'm curious at this point while we have spent time trying to
    help you just how many of these 7 things you've checked off your list.

    I want to know exactly how you did the bootrec commands and what the command
    prompt told you after each one. Did it say "not recognized" in which case
    you didn't type them correctly, or did it tell you each one was successful?

    If you haven't done the other 6 on the list, what are you waiting for?




    Guest, Apr 12, 2009
  8. Guest

    Guest Guest

    Specifically r3--

    Here are instructions as to how to use the 4 options at the Windows Advanced
    Options menu you will see after tapping the "F8" key at the start. The F8
    menu looks like this:


    Directions on how to use it are here:

    Good luck and let me know what happened after you complete my 7 quick
    homework assignments,

    Guest, Apr 12, 2009
  9. Guest

    Guest Guest

    Hi CH

    One Question before i do System restore.

    Does System Restore mean all my files are wiped and the whole system
    restores or..?

    For the command Prompt. I did exactly what you said. and each time it
    says successful. When i typed bootrec /rebuildbcd, it told me to wait
    for a bit, then the Successful message came on afterwards.

    I don't know how to do the Seagate hard drive test, do i use a USB
    stick? (sorry i'm not that good with computers when problems arise
    because i'm scared i'll do something wrong and completely destroy my


    Chad Harris;1017882 Wrote:

    Guest, Apr 12, 2009
  10. Guest

    Guest Guest

    i did that already. and it came out as Test Status: 10009- Replace Hard

    But it doesnt say Pass/Fail

    Chad Harris;1017900 Wrote:

    Guest, Apr 12, 2009
  11. Guest

    Guest Guest

    Hey r3--

    Thanks for the feedback letting me know you ran the bootrec commands
    correctly. They are powerful when they work, and they have pulled me out
    over the last 3 years with Vista and a couple times with builds of Win 7
    recently very nicely. Sorry they didn't work.

    I gave you a very simple way to test whether your hard drive is in the land
    of the living and working in the post labled HP Hard Drive test. It isn't
    100 percent perfect, but it's darn close.

    I want you to do that simple test--click on the post labled HP Pavillion HD
    Test, and I want you to follow these directions to use Seagate tools. Since
    we're trying to diagnose something very important, whether we have a working
    hard drive, I want you to run ***both tests.*** Seagate provides good
    instructions at the link I'm going to give you, but if you have any
    questions, don't hesitate to ask.

    Seatools won't hurt your Windows installation at all. Scan the explanations
    I provided in the tutorial, but don't spend a lot of time reading the
    tutorial or the .pdf below it. The HP test is very reliable and takes just
    seconds to start, so get that going. It takes 30-40 minutes to run.
    Actually, if it says your HD passes, I'd go on and try the System Restores
    and Last Known Good but to be sure Seagate is another test of your HD.


    Seatools Tutorial

    Seatools Explanation

    Remember if your hard drive passes both the Seatools test, and the simple
    one I gave you that HP Pavillion provides at the bios setup reached by
    tapping the F10 key, then I want you to run System restore at 3 places on
    the menu you reach from tapping the F8 key. If none of the 3 is successful,
    and by that I mean

    Safe Mode
    Safe Mode with Command
    Safe Mode with Networking

    then I want you to be sure and try Last Known Good. LKG is a longer
    shot--it's a registry snapshot, but like in a football game, when you throw
    a "Hail Mary pass" and you win--the crowd cheers, and the babes follow.

    ***System Restore***

    Why run at 3 locations? Because often one will work when the other don't.
    The same for last known good configuration at that menu. Many a person has
    lost their information because they were ignorant of the fact they need to
    try SR at all 3 locations + Last Known Good Configuration.

    I'm sure glad you asked. System restore is still a very useful tool even in
    the age of electric cars, Apple touch tablets, and seals shooting pirates
    out of the water from destroyers, and the first Argentinean to win the

    System restore will not lose anything significant whatsoever. It does not
    even track or impact your documents which will come back if it is
    successful. All your settings will be intact. The only thing that you may
    lose, despite the literally hundreds of articles I've read on it including
    several from the members of the MSFT team who writes System Restore, after
    having done many of them myself and for other people are

    1) Applications that you installed AFTER the restore point.
    2) Shortcuts that you put on the desktop or somewhere else AFTER the restore

    Those are usually not too significant to most people, and they become
    completely insignificant if you get back everything else including your
    settings intact.

    What is system restore and why when it works is it as good as you say it is?

    In Vista and Windows 7, System Restore is a snapshot of your settings and
    everything else using a system from the Windows server technology that
    originated in Win Server 2003 called Volume Shadow copies which back up your
    registry and system files. VSS operates at the block level. It takes
    snapshots of a file or folder on a specific volume at a specific point in
    time. There are a lot of nuance
    Guest, Apr 12, 2009
  12. Guest

    Guest Guest


    It's looking like you then ***may*** have to replace the HD. But if I were
    you, before coming to that conclusion, and seeing how much the local
    information retrievers would charge you to get information back from it, I'd
    sure run the Seatools diagnostics. And I would certainly try the system
    restores and last known good since they cost nothing but a few minutes of
    your time.

    With these modalities, ya never know 'til you try and there is no downside
    to doing them.


    10009- Replace Hard
    Guest, Apr 12, 2009
  13. Guest

    Guest Guest

    10009- Replace Hard

    How much more "fail" can you get than "Replace Hard Disk"!??
    Guest, Apr 12, 2009
  14. Guest

    Guest Guest

    Not if you mean the System Restore that Windows uses.

    If you mean "System Recovery"... yeah, it wipes everything.
    Guest, Apr 12, 2009
  15. Guest

    Guest Guest

    10009- Replace Hard

    It failed. Replace it.
    Guest, Apr 12, 2009
  16. Guest

    Guest Guest

    Hi Steve--

    if you followed the thread, he was asking about F8 which reaches the Win
    Advanced Options menu where you can acess system restore, some other
    options, and "last known good configuration". Only system restore is
    available behind the safe modes I mentioned in about 5 posts and linked.
    You said "system recovery" (which is really a vague term) wipes everything.

    If you mean the erratic and often no efficacy OEM piece of junk recovery
    discs, or recovery partitions, they restore back to "factory settings" but
    a high percent of the time do absolutely zip. I have hundreds of posts on
    this group over 3 + years trying to fix Won't Boot Vistas, and I've never
    recommended them since I did the same thing on the XP groups.

    None of the options from Vista Startup Repair lose anything either when they
    work, or when they don't.

    None of the options I ever suggest lose anything significant. System
    restore sometimes as I repeatedly said, can lose the shortcuts on the
    desktop since the RESTORE point, or programs/updates installed since the
    restore point. Otherwise it loses nothing when it works or when it does

    Guest, Apr 12, 2009
  17. Guest

    Guest Guest

    Cody typed: "How much more "fail" can you get than "Replace Hard Disk"!??"

    That's one exclmation point and two ?? from Cody.

    That's a great question Cody. If you had read any of my posts, I
    explained that explicitly, and I'm happy to teach it to you again. If you
    read the literature on any of the hard drive tests they all have a
    percentage of accuracy. It ain't 100% and the best like the HP utility at
    its bios setup and the Seagate tools are about 75%- 90%. There are
    thousands of others and their accuracy hovers in the 75% range.

    We are talking about someone in college who in all probability may not have
    enough money to pay someone to recover from his HD. Since there is NO DOWN
    SIDE, it makes perfect sense to

    1) Confirm the HP HD test that has an accuracy anywhere from 75-90% which
    means it can be wrong a significant percent of the time with some other HD
    test that is reliable--hence I recommended Seagate.

    2) There is absolutely nothing to lose and everything to gain if the other
    options I suggested work and the OP falls in the category where the HD tests
    missed the boat.

    If you check, you'll find that there are 100s of medical lab and other
    tests. They all have a percentage of accuracy, of false positives, and
    false negatives. It's no different here. That means to stop with the HP HD
    diagnostic is to risk the chance of being wrong with a big expense at the
    other end.


    10009- Replace Hard
    Guest, Apr 12, 2009
  18. Guest

    Guest Guest

    If MDs practiced medicine the way you suggest Steve, a lot more people would
    be dead. You didn't read the info I provided, and you're ignorant of the
    fact that no hard drive diagnostic is 100%. The best are 75-90% accurate.
    That's why as in medicine, it's wise to do another test.

    And again there is no downside to using the F8 options at all. If HP and
    Seagate fall in the category that the HD is still intact, and there's a 25%
    chance they do, then the OP has thrown a lot of money away when he could
    have recovered his OS for free with a few minutes time.

    I had a Dell diagnostic I ran on a box that began to say that said the HD
    had failed after the firmware or DELL screen. It booted perfectly. I ran a
    specific Dell diagnostic run by the hardware team at Roundrock, and not
    understood by the contract phone support for Dell at all. It confirmed the
    hard drive was "failing."

    Two years later, I was still running the hard drive with the same speed, and
    no problems booting or problems requiring a chkdsk or anything else with the
    HD. So my experience there fell in the 25% false positive range.

    When you test patients for SLE or Lupus, many of the major tests have as
    high as a 35%-40% false positive. You'd be stupid to Dx them all with
    Lupus. There are a list of about 50 other situations where the Lupus lab
    tests are false positive as well. Do yourself a favor or not and google for
    specificity, sensitivity, false positive, and false negative.

    My advice was on the money.

    BTW you didn't volunteer it but to jump and pay for hard drive recovery can
    average about $1600. That's more than valet parking on a Saturday night and
    a lot for a college student or a good number of people.


    10009- Replace Hard
    Guest, Apr 12, 2009
  19. Guest

    Guest Guest

    Where in your area Richard, is recovery of data from a HD by a service
    affordable for a college student with average funds for a college student?

    How much is the fee on average? Many of the services I've talked to want a
    minimum of $1600.

    How many college students do you know who have that kind of discretionary


    10009 - Replace Hard Disk
    Guest, Apr 13, 2009
  20. Guest

    Guest Guest

    Ok, my Gf is having the same sorta issue on her HP pavilion dv6000. But
    you guys seem to keep talking about the HDD... I dont know about you but
    I can load up safe mode in either comand prompt or /w networking. HDD
    still there, all data is fine. If you can access safe mode i recommend
    it for backing up your shtuff before bringing it to a "pro". Ive lost
    data because idiot "pros" just decide to do a complete reinstall....

    So here's my theory. Video card issue. Although, i did read something
    about it being a CPU issue, but maybe the problem differs with the users
    and forum threads ive seen about this.

    Another theory..... which isnt much of a theory its more a
    statement.... VISTA IS HORRIBLE!!!!!!!!!!!!!!! DELETE IT NOW AND BURN
    THE CD/DVD IN A RITUAL, CLEANING YOUR SOULS!!!!! either that, and/or HP
    Pavillion is the problem with its cheap HP parts. Thank god for

    Anyways, I think the guys earlier saying to go to a "pro" is the best
    solution, BUT, I recommend that you enter safe-mode, back your data up
    and go to a pro. or even reinstall windows first(after backup) THEN go
    to a "pro" if that fails. Just back up first >.< I lost 80gig of music i
    was recording over 13 years after bringing my PC to a shop. Lucky I
    recovered it.....



    Guest, Nov 6, 2009
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