Home Premuim Locks up right after I enter my Product Key

Discussion in 'General Technical' started by ssgtcarroll, Feb 3, 2007.

  1. ssgtcarroll


    Feb 3, 2007
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    I have windows XP Media...

    I purchased the home premium upgrade.

    Everytime I attempt to upgrade the installation gets stuck when I click "next" after I put my product key in.

    It will remain stuck for a good 2 hours then continue on.

    Then when it goes to expand files it fails around 40% saying it cannot continue,

    Anyone experiance something simular and able to fix it?

    ssgtcarroll, Feb 3, 2007
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  2. ssgtcarroll


    Feb 14, 2007
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    I can think of one or two things that could be causing this, but based on your description of the problem, I'd guess that the DVD you're installing from is scratched or somehow unreadable. Is this a downloaded Vista or a store-bought copy?

    Also, try unplugging anything unnecessary before starting the installation - keep only the mouse/keyboard plugged in, and try to have them directly connected (not via some hub).

    Lastly, if you've got your system overclocked, turn all that off for the installation.

    Good luck!
    snorbaard, Feb 14, 2007
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