Finding out current Service Pack / if X86 or X64 when Windows won't boot...?

Discussion in 'General Technical' started by darkstrike, Mar 24, 2014.

  1. darkstrike


    Mar 24, 2014
    Likes Received:
    Hi all,

    I was given a Vista Basic desktop to try to get working. It won't boot into Safe Mode or normal Windows and just seems to stop at a black screen with a cursor. I've tried System Restore, but can't as it was never turned on so there are no System Restore points.

    I booted to the Recovery Options and Startup Repair says there are no errors. I used the Command Prompt in the Recovery Options to run a ChkDsk and an SFC /scannow on the machine and both say there are no errors, so I'm stumped...

    I want to try a Repair Install, but I don't know the current Vista Service Pack installed on the machine and I don't know if the machine is running a 32-bit or 64-bit version of Vista.

    Is there a way to check what Service Pack and instruction set the OS is running if you can't get it to boot...?

    Any other suggestions on how to fix it would be appreciated! :)

    Cheers and thanks!
    darkstrike, Mar 24, 2014
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