Error When trying to install HP Help and Support

Discussion in 'General Technical' started by Rino3444, Sep 26, 2008.

  1. Rino3444

    Rino3444

    Joined:
    Jul 24, 2008
    Messages:
    6
    Likes Received:
    0
    How do I change the installation user interface option to basic ?
    I need this because a program won't install and is showing such a
    message.
    Thank you in advance for any help.
     
    Rino3444, Sep 26, 2008
    #1
    1. Advertisements

  2. Rino3444

    sOliver

    Joined:
    Sep 26, 2008
    Messages:
    4
    Likes Received:
    0
    Hmm did you enable Aero ? Some applications do not work with aero enabled and therefore disable it. For example fireworks always automatically resets it to the basic engine.

    I don't know of a basic installation UI but maybe the application means something else.

    Could you post a screenshot of the error message or the complete text ?



    Try to right-click on the exe file of the setup, goto compatibility and check "disable desktop composition". Also try to to check "run as admin" a few below that entry.



    Let me know if it works!
     
    sOliver, Sep 26, 2008
    #2
    1. Advertisements

  3. Rino3444

    Rino3444

    Joined:
    Jul 24, 2008
    Messages:
    6
    Likes Received:
    0
    oh I see what the problem was the areo was enabled and not turned off.
     
    Rino3444, Oct 2, 2008
    #3
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.