computer cannot find software for object plugged into USB port

Discussion in 'General Technical' started by felix42, Dec 23, 2007.

  1. felix42

    felix42

    Joined:
    Dec 22, 2007
    Messages:
    3
    Likes Received:
    0
    When I plug a laser cordless mouse device into USB port, the computer says it needs software to run this device - even though I have just installed the CD that came with the device. I have also downloaded the latest driver software from the web, but the computer still says it can't locate the software. I've tried three separate cordless mouses (Logitech and DSE) - all known to be in perfect condition - with the same result. The mouse I'm trying at the moment is a Logitech VX Revolution cordless laser mouse for notebooks. I've run SFC with nothing untoward detected. Any ideas please?
     
    felix42, Dec 23, 2007
    #1
    1. Advertisements

  2. felix42

    TimeRanger

    Joined:
    Dec 16, 2007
    Messages:
    70
    Likes Received:
    0
    have you re-booted since the installation?
     
    TimeRanger, Dec 24, 2007
    #2
    1. Advertisements

  3. felix42

    felix42

    Joined:
    Dec 22, 2007
    Messages:
    3
    Likes Received:
    0
    Thanks Vista Newbie - I tried that without result. But to GOOD NEWS the problem is solved, and this is how:



    Click on "Start" and type in 'regedit'. Open and change:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft/Windows\CurrentVersion\DevicePath to

    %SystemRoot%\System32



    Hey presto I now have a perfectly operating Logitech VX Revolution Laser Mouse when plugged into a USB port.



    Thanks for your help - hope others might benefit from the above
     
    felix42, Dec 26, 2007
    #3
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.