Bluescreen crashes+error code--how can I find out what the problem is?

Discussion in 'General Technical' started by tomjonesrocks, Dec 11, 2007.

  1. tomjonesrocks

    tomjonesrocks

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    My PC is shutting down often and giving me the following "solution":

    Problem signature:
    Problem Event Name:BlueScreen
    OS Version:6.0.6000.2.0.0.768.3
    Locale ID:1033

    Additional information about the problem:
    BCCode:d1
    BCP1:00000008
    BCP2:00000002
    BCP3:00000001
    BCP4:806C25B2
    OS Version:6_0_6000
    Service Pack:0_0
    Product:768_1[​IMG]

    Does anyone have *any* idea what I can do with this?

    Thanks!
     
    tomjonesrocks, Dec 11, 2007
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  2. tomjonesrocks

    kingofnexus

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    Press f8 on boot up to come to a screen of special boot up options for vista. Choose 'disable automatic restart upon system failure' or something similar. This will let you see the bluescreen and you can write down what the main part says so I can see what the problem was more directly.
     
    kingofnexus, Dec 12, 2007
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  3. tomjonesrocks

    magicanj

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    Tom, I've the same problem on my new Gateway desktop. Did you receive any solid fix solution?

    Anj
     
    magicanj, Dec 12, 2007
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  4. tomjonesrocks

    WAW8

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    On CNet, there are several reports of nearly the same problem, including Dell and other machines.



    The ones that were solved involved either reinstalling the OS from scratch, or running memtest on the RAM -- and the discovering that one of the sticks was bad. I had an HP desktop develop "bad" memory several months after error-free operations. So, it's possible for memory to suddenly fail.



    Suggest downloading memtest from www.memtest.org and running it. I would try that before resorting to a complete reinstall.



    But if you have a "new" machine (read that, still under warranty), I would sent it back to the supplier and demand they fix it. I did that with the HP, they fixed it for free, and over a year since, it's been trouble-free.
     
    WAW8, Dec 14, 2007
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