I am using a computer that someone else in my position had before me. I am not quite sure what they did with the virus on this computer. I have been having problems for a while, and I think it may be due to the virus software. Since I got the computer, on startup, it has been saying I have 1 day left to renew Avast. Also, I have been having a problem with Windows Update, and when I go there in the Control Panel, just a few parts of Windows Updates displays, with a yellow exclamation point that I think is some type of virus software (if I remember correctly). Anyway, first of all, I uninstalled Avast. At least, it doesn't show anymore in my Uninstall folder of programs. I then installed AVG. When AVG downloads, it comes to a point where it says there is potentially conflicting software, and it says Avast is that software, then it directs me to Uninstall to remove it, BUT Avast is not there!! I can install AVG without selecting to uninstall Avast, but I am not sure if this will solve the problem. Thanks.