Another Vista Blue Screen on Dell Inspiron Laptop

Discussion in 'General Technical' started by Annie, Feb 6, 2008.

  1. Annie

    Annie

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    Hi, please could someone help me debug my Vista blue screen? Laptop is 4 weeks old. Error has occurred multiple times including 20 minutes after it came out of the box.



    Thank you in advance for your help



    Annie



    Problem signature:

    Problem Event Name:BlueScreen

    OS Version:6.0.6000.2.0.0.768.3

    Locale ID:1033



    Additional information about the problem:

    BCCode:fe

    BCP1:00000008

    BCP2:00000006

    BCP3:00000002

    BCP4:87672978

    OS Version:6_0_6000

    Service Pack:0_0

    Product:768_1



    Files that help describe the problem:

    C:\Windows\Minidump\Mini020608-01.dmp

    C:\Users\anniejim\AppData\Local\Temp\WER-3768469-0.sysdata.xml

    C:\Users\anniejim\AppData\Local\Temp\WERA68C.tmp.version.txt



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    Been through the event viewer log:-



    The previous system shutdown at 2:51:50 PM on 2/6/2008 was unexpected.
     
    Annie, Feb 6, 2008
    #1
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  2. Annie

    WAW8

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    Location:
    Northern Virginia, USA
    Suggest you look at two "pinned" posts dealing with troubleshooting stop messages and event logs. If neither of them helps you fix the problem, it's time to call Dell.
     
    WAW8, Feb 7, 2008
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