Windows Mail SKY

Hi

Using Vista and Windows Mail through SKY. SKY have just changed their email
to run with Google. Can access email account through SKY, but not through
Windows Mail. I get the following message.

ERR [AUTH] Username & Password not acceptable. Port 995, Secure (SSL): Yes,
Server error 0x8000CCC90, Error Number 0x800CCC92.

I have reset my password with SKY, but having difficulty re-setting password
in Windows Mail. I think this may me where the problem is.

Has anyone any ideas

Many thanks

CJP Retired

"CJP Retired" <CJP > wrote in message
news:1DF37B40-8D7F-4B22-B18A-...
> Hi
>
> Using Vista and Windows Mail through SKY. SKY have just changed their
> email
> to run with Google. Can access email account through SKY, but not through
> Windows Mail. I get the following message.
>
> ERR [AUTH] Username & Password not acceptable. Port 995, Secure (SSL):
> Yes,
> Server error 0x8000CCC90, Error Number 0x800CCC92.
>
> I have reset my password with SKY, but having difficulty re-setting
> password
> in Windows Mail. I think this may me where the problem is.
>
> Has anyone any ideas
>
> Many thanks
>
> CJP Retired

Assuming that the password was entered in the proper case, some want the
part before the @ as the account name and some want the whole email address.
http://www.sky.com/Assets/PDF/StaticFiles/720010.pdf

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email