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An unknown error has occured on mail in a folder

 
 
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      9th May 2008, 04:05 AM
OK I've never seen this error message until today, when I was cleaning out
backed up mail in my Norton folder I suddenly got this message on all mail in
the folder, it had been showing me the mail fine and then all of a sudden it
said that it couldn't display it because my computer was low on memory or
disk space, crazy as it's got 3MB RAM and a 300GB hard drive that has 244GB
free space. Now all other mail in windows mail is fine it's just this one
folder, oh hang on there was one other email from a separate folder my
broadband details but only one of the 8 emails was giving me this error.

As none of them were important really I decided to delete them, which it
allowed me to do but can't understand the weird error message, as lots of the
other mail was backed up and restored from where I installed service pack 1
and it sent my computer crazy and was crashing for no reason and sending me
numerous error messages, just seems odd that it's picked these few emails to
send error messages on when all the others are fine.

Anybody got any ideas why it's done this, have auto windows update on and
have not had any other problems with my mail all sends fine and deletes fine
just these messages suddenly gave me this error message this morning.
 
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      9th May 2008, 04:45 AM
Post in reply to: Chocreaper
>


"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

It works for all folders, not just the Outbox.

Norton screws up lots of things in WinMail.

--
Frank Saunders, MS-MVP OE/WM
Reply in Newsgroup, not by email.



 
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      9th May 2008, 04:55 AM
Post in reply to: Chocreaper


I note that you already have SP1.

I would suspect Norton to be your problem?

You ought to consider, seriously, removing it totally, before you experience
more corruption in WM?

See point 3 and the section on WinMail here:

www.oehelp.com/OETips.aspx3

Also you can try the tool WMUtil available here:
http://www.oehelp.com/WMUtil/Default.aspx

this could possibly repair that corruption?


Use the Norton removal tool:
http://service1.symantec.com/Support...05033108162039

Get a more compatible AV Application.

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install you need to select custom
install, and then deselect the email scanning option.

--
Regards Steve.
MS-MVP. OE. [DTS]
http://www.getsafeonline.org/


 
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      9th May 2008, 05:55 AM
Post in reply to: Chocreaper


Are you sure you have only 3MB RAM? Vista often needs 2 GB to run at full
speed.


 
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      9th May 2008, 06:55 AM

<> wrote in message

Norton ate the rest. <G>

steve

 
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      9th May 2008, 10:05 AM
Post in reply to: Frank Saunders, MS-MVP OE/WM
Hi Frank,

Thanks for the reply and saw that in other posts but didn't think it was the
right one for me as mine was only one folder, however how I know its the
right one I'll see about putting it on. Would you mind giving me one more bit
of help I know mine is 32 bit Vista home premium do I need to just download
and install that one or is there more than one download I need for this
hotfix?

Also it was a typing error due to under 3 hours sleep last night, my
computer has a 3 GB RAM and 300 GB hard drive not the 3MB I wrote earlier
today, oh boy I wish I could clean up my brain as easily as can clean up my
computers brain :-)


 
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      9th May 2008, 10:35 AM
Post in reply to: mac
Hi Mac,

No I don't have SP1 as when it installed on here it sent my computer crazy,
crashed for no reason sent me error messages and constantly crashed IE7 and
kept telling me that my internet connection didn't exist even though it was
sitting there saying connect to Orange Broadband and couldn't do much on it
so my tech support people told me the best thing I could do is to reformat
the computer as we tried just removing SP1 but it still kept sending me odd
error messages so I reformated it and its been fine since then until this
morning and no its not the Norton causing the issue as had that checked out
and they told me if it was the Norton(which is by the way NIS 2008 which
works with Vista) it would be causing me other issues and its not and all
other mail is fine.


3
 
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      9th May 2008, 10:45 AM
Post in reply to: Chocreaper


You can of course try that update, but it is part of SP1 and will probably
be refused by Vista.
That is the only Hotfix available. D/L to a known location, i.e. Downloads,
and run it from there.
HTH?
--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.


 
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      9th May 2008, 10:55 AM
Post in reply to: Chocreaper



Do you need telling that it was probably Norton that also caused the above?

You could have removed SP1 via Control Panel>add/remove (All programs in
Vista)

I have SP1 installed and it causes me no known problem, (then I do not have
Norton).

Keep Norton if you wish.

--
Regards Steve.
MS-MVP. OE. [DTS]
http://www.getsafeonline.org/


 
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      9th May 2008, 03:55 PM
Post in reply to: Chocreaper

Norton is rather slow at causing problems in Windows Mail - it often takes
months. Did your tech support people keep your computer for months
to test this Norton version that long?

I've been using Vista SP1, Windows Mail, and a different antivirus program
together for at least a month, ant the Vista SP1 update was the last of
these
to be added.

3


 
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