Spooler Problem

I hope this is the right place to ask for help with this problem. I can't print with my Lexmark x4850 printer. It is installed and I can see it in the device manager but every time I try to use add a printer in the control panel I get the "Windows can't open Add printer. The local Print spooler service is not running. Please restart the spooler or restart the machine" message. When I check on the spooler in services it says it is running . I have uninstalled the drivers and Lexmark software and installed the latest software for this printer from the Lexmark website. I don't know what else to do.

Just looking quickly at the LExmark site showed quite a few printer-related problems with your model printer. All them involved different diagnostic steps -- far too many to repeat here.



Suggest you go to the lexmark site, go to Support, enter your model number, and search on spooler problems. You will find several that involve downloading and running a diagnostic program they provide.