Sending Lengthy Message

Cannot send message that takes over 30 sec. Get 'Server terminate connection'
error even though I have server time-out set at 5 minutes in Mail Account
Advanced Properties.
--
Still going

"eighty" <> wrote in message
news:0C6E22CE-FC9E-4E76-AA3D-...
> Cannot send message that takes over 30 sec. Get 'Server terminate
> connection'
> error even though I have server time-out set at 5 minutes in Mail Account
> Advanced Properties.
> --
> Still going

That could be a by design feature of your ISP, to stop you sending large
files etc.

If you are sending a large file or video etc try sending it in several
parts, to do this go to the tools menu>accounts>select the account that you
will be using>properties>advanced tab>set break apart messages larger than
500KB>apply/OK.

Now try sending a large message.

The recipient will need to select all the parts of the received file>right
click>combine and decode.

HTH?

Any problem get back.


--
Regards Steve.
MS-MVP. OE. [DTS] UK

What size attachment are you sending? Most ISPs have a limit
somewhere in the range of 2-10MB.
Also, which antivirus are you using?

--
Gary VanderMolen [MS-MVP WLM]


"eighty" <> wrote in message news:0C6E22CE-FC9E-4E76-AA3D-...
> Cannot send message that takes over 30 sec. Get 'Server terminate connection'
> error even though I have server time-out set at 5 minutes in Mail Account
> Advanced Properties.
> --
> Still going

2 Mb attachment and my ISP (Cox Cable) has 10MB limit. Using Trend Micro
A-V, but have shut it off and still no change----server terminate error
message after 30 sec.
--
Still going


"Gary VanderMolen" wrote:

> What size attachment are you sending? Most ISPs have a limit
> somewhere in the range of 2-10MB.
> Also, which antivirus are you using?
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "eighty" <> wrote in message news:0C6E22CE-FC9E-4E76-AA3D-...
> > Cannot send message that takes over 30 sec. Get 'Server terminate connection'
> > error even though I have server time-out set at 5 minutes in Mail Account
> > Advanced Properties.
> > --
> > Still going
>

This kind of problem is almost always caused by a third party
security program. As a test, uninstall your Trend AV, reboot, then
try sending again. If the send is successful this time, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS-MVP WLM]


"eighty" <> wrote in message news:BEEDA200-7820-40EA-81A2-...
>2 Mb attachment and my ISP (Cox Cable) has 10MB limit. Using Trend Micro
> A-V, but have shut it off and still no change----server terminate error
> message after 30 sec.
> --
> Still going
>
>
> "Gary VanderMolen" wrote:
>
>> What size attachment are you sending? Most ISPs have a limit
>> somewhere in the range of 2-10MB.
>> Also, which antivirus are you using?
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "eighty" <> wrote in message news:0C6E22CE-FC9E-4E76-AA3D-...
>> > Cannot send message that takes over 30 sec. Get 'Server terminate connection'
>> > error even though I have server time-out set at 5 minutes in Mail Account
>> > Advanced Properties.
>> > --
>> > Still going
>>

Thanks for info, will try what you suggested
--
Still going


"Gary VanderMolen" wrote:

> This kind of problem is almost always caused by a third party
> security program. As a test, uninstall your Trend AV, reboot, then
> try sending again. If the send is successful this time, download
> and install a more compatible antivirus like the free Avast:
> http://www.avast.com/eng/avast_4_home.html
>
> Even compatible antivirus programs will need to have their
> email scanning option turned off. For more on this topic see
> http://www.oehelp.com/OETips.aspx#3
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "eighty" <> wrote in message news:BEEDA200-7820-40EA-81A2-...
> >2 Mb attachment and my ISP (Cox Cable) has 10MB limit. Using Trend Micro
> > A-V, but have shut it off and still no change----server terminate error
> > message after 30 sec.
> > --
> > Still going
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> What size attachment are you sending? Most ISPs have a limit
> >> somewhere in the range of 2-10MB.
> >> Also, which antivirus are you using?
> >>
> >> --
> >> Gary VanderMolen [MS-MVP WLM]
> >>
> >>
> >> "eighty" <> wrote in message news:0C6E22CE-FC9E-4E76-AA3D-...
> >> > Cannot send message that takes over 30 sec. Get 'Server terminate connection'
> >> > error even though I have server time-out set at 5 minutes in Mail Account
> >> > Advanced Properties.
> >> > --
> >> > Still going
> >>
>

"eighty" <> wrote in message
news:E71B4DEC-D56D-4D04-B57C-...
> Thanks for info, will try what you suggested

So you did not see my reply?


--
Regards Steve.
MS-MVP. OE. [DTS] UK

Since the OP is sending a 2MB attachment under an allowed ISP limit
of 10MB, there should be no need to break the attachment into smaller
chunks.

--
Gary VanderMolen [MS-MVP WLM]


" mac" <> wrote in message news:EF5249AD-4326-49DA-8E06-...
>
> "eighty" <> wrote in message
> news:E71B4DEC-D56D-4D04-B57C-...
>> Thanks for info, will try what you suggested
>
> So you did not see my reply?
>
>
> --
> Regards Steve.
> MS-MVP. OE. [DTS] UK
>

Sorry, yes I did. My ISP is Cox cable and they have a 10MB limit. I have
used the 'break apart' feature. Thanks
--
Still going


"mac" wrote:

>
> "eighty" <> wrote in message
> news:0C6E22CE-FC9E-4E76-AA3D-...
> > Cannot send message that takes over 30 sec. Get 'Server terminate
> > connection'
> > error even though I have server time-out set at 5 minutes in Mail Account
> > Advanced Properties.
> > --
> > Still going
>
> That could be a by design feature of your ISP, to stop you sending large
> files etc.
>
> If you are sending a large file or video etc try sending it in several
> parts, to do this go to the tools menu>accounts>select the account that you
> will be using>properties>advanced tab>set break apart messages larger than
> 500KB>apply/OK.
>
> Now try sending a large message.
>
> The recipient will need to select all the parts of the received file>right
> click>combine and decode.
>
> HTH?
>
> Any problem get back.
>
>
> --
> Regards Steve.
> MS-MVP. OE. [DTS] UK
>

"eighty" <> wrote in message
news:09EB0212-A4F5-4315-9A32-...
> Sorry, yes I did. My ISP is Cox cable and they have a 10MB limit. I have
> used the 'break apart' feature. Thanks
> --
> Still going
>

Pleased to hear that it worked out for you.

--
Regards Steve.
MS-MVP. OE. [DTS] UK