I am not able to use the scanner or the copier on my HP officejet 6200series
since I purchased this new computer that has Windows Vista. I have tried
several times to unistall and reinstall the software. Can any one help me?
's Computer Specs
31st October 2007, 08:11 PM
Windows Vista Home Premium, but we just purchased Microsoft Office Enterprise
2007. I believe that I installed it after I plugged the cable into the pc.
> What version of VISTA is it?
> Did you install the HP software before plugging the USB cable into the
's Computer Specs
31st October 2007, 08:16 PM
Thanks for the info, but those are the same problems that I am experiencing.
I am not to happy with this new program. I enjoyed the abilitiy of scanning a
document, and being able to make necessary changes.
With my current work situation, I am exceeding turnaround time to complete
projects, it is seriously a hassle.
> I don't know about HP, but I have a similar situation with my Lexmark
> When I bought the printer, it included some very fine software that even
> included some things that corrected a hardware problem. The scan feature
> included some very high resolutions and even OCR.
> But when I went to Vista, all that changed. At their download website,
> Lexmark said that Vista software would now be handling the fax and scan
> features of the printer, that Lexmark would not be providing software to do
> it for Vista.
> So, I lost all those nice resolutions, OCR, and good software for cropping
> and printing. It is a nightmare to do these functions now.
> What looks like decent software to do the same thing goes for $79, which is
> out of sight for me. Actually, that's close to what I paid for the printer!
> The printer situation with Vista is not good. If the operating system is
> going to do it, they ought to do it right. What's there now is clumsy and
> inadequate for normal use.
> Hope all that's not true for your HP, but it might be.
> "Quana" <> wrote in message
> >I am not able to use the scanner or the copier on my HP officejet
> > since I purchased this new computer that has Windows Vista. I have tried
> > several times to unistall and reinstall the software. Can any one help me?