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Reinstall MS Office - error 1935

 
 
Junior Member
Join Date: Mar 2012
Posts: 2
 
      18th March 2012, 04:23 AM
I have Vista SP2 and cannot reinstall MS Office 2007. When I try I receive an "Error 1935 an error occured during the installation of assembly componenet {66332632-9C28-58B1-A01F-C8B3B9A1E18E} HRESULT 0x800736FD".

Prior to this, I had several system crashes and did a repair install of Vista. Shortly after the repair install, my MS office shortcuts would no longer open the programs, nor clicking on the exe file in the program file, nor clickin on a file that used the program. They all reported that the program was not available, although it clearly was still on the C drive and in the Uninstall window on the control panel.

So I removed the MS Office and then tried to reinstall it but the reinstall did not work as noted above. I have spend 2 full days now working on this, searching the Internet, and trying the few items I found, but no no avail. This included:
1. Running Uniblue Registry Booster
2. Uninstalling .Net Framework 3.5 SP1
3. Reinstalling .Net Framework 3.5 SP1
4. Using several MS Mr. Fixit repair tools, including one specifically listed for fixing the 1935 error code.
5. Running system file check (sfc) scan that reported no issues
6. Using Computer Management to turn on Windows Installer service.

One specifc question I have is that one suggestion on an old post seemed to indicate the need to install .Net Framework 1.0 and 1.0 in addition to 3.5. Is it necessary or helpful to install all three versions?

How can I reinstall MS Office short of doing a fresh reinstall of Vista? I would like to avoid that to avoid issues of drivers and reloading all my software and settings, especially if I have no guarantee it will fix the problem.
 
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Super Moderator
Join Date: Jan 2007
Location: Northern Virginia, USA
Posts: 3,541
 
      19th March 2012, 04:55 PM
See the MS link below:

http://support.microsoft.com/kb/926804

Says you have to repair Net Framework 2.0 (not 3.5) and reinstall Net Framework v1.1.
 
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Junior Member
Join Date: Mar 2012
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      19th March 2012, 05:51 PM
Thanks for your reply.

I have already read the MS article you cited.

I did not repair .Net Framework 2.0 nor reinstall .Net Framwework 1.1 because neither are on my system now, nor have they been - not on when I installed MS Office orginally or while I have been using it for 2 years. I assume that with 3.5 I don't need 2.0 or 1.1. While trying to fix this, I used a .Net Framework removal tool that should have removed all components from all versions of .Net Framework.

Am I missing something? Any other suggestions?

I am really at a loss on this and can't understand why the MS operating system won't load the MS application. I just bought MS Office 2007 Ultimate 2 years ago and can't afford to throw it away and upgrade already.
 
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Super Moderator
Join Date: Jan 2007
Location: Northern Virginia, USA
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      20th March 2012, 11:39 AM
Don't know what to tell you. My understanding is that .NET frameworks were not cumulative, otherwise, there wouldn't be more than one version on a PC.

You might want to check the TechNet forums for MS Office. Since you have a legit version, they should be willing to provide you some support.
 
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