problem printing email

Our new computer has the vista operating system. we recently had a problem.
An update to mcafee security suite paralyzed printing and some other things.
we had to uninstall it etc. finally the computer works again but something
has made printing from Windows Mail impossible. The other user's hotmail is
unaffected as are Word etc.
But if I try and print an email Windows Mail freezes. To continue doing
email I have to restart the computer but I can go to the start screen and
open other programs. Does anyone have an idea what might have happened?
thanks
mary

As a test, uninstall McAfee, reboot, then try printing.
If that works, we can recommend a more compatible antivirus.

--
Gary VanderMolen [MS-MVP WLM]


"mary bilz" <> wrote in message news:...
> Our new computer has the vista operating system. we recently had a problem.
> An update to mcafee security suite paralyzed printing and some other things.
> we had to uninstall it etc. finally the computer works again but something
> has made printing from Windows Mail impossible. The other user's hotmail is
> unaffected as are Word etc.
> But if I try and print an email Windows Mail freezes. To continue doing
> email I have to restart the computer but I can go to the start screen and
> open other programs. Does anyone have an idea what might have happened?
> thanks
> mary

Thank you Gary,
It worked!
I Uninstalled the McAfee - then ran MCPR - . My Email is back to
normal. Now what can I do re. virus protection?

thanks
mary

"Gary VanderMolen" <> wrote in message
news:...
> As a test, uninstall McAfee, reboot, then try printing.
> If that works, we can recommend a more compatible antivirus.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "mary bilz" <> wrote in message
> news:...
>> Our new computer has the vista operating system. we recently had a
>> problem. An update to mcafee security suite paralyzed printing and some
>> other things. we had to uninstall it etc. finally the computer works
>> again but something has made printing from Windows Mail impossible. The
>> other user's hotmail is unaffected as are Word etc.
>> But if I try and print an email Windows Mail freezes. To continue
>> doing email I have to restart the computer but I can go to the start
>> screen and open other programs. Does anyone have an idea what might have
>> happened?
>> thanks
>> mary

"mary bilz" <> wrote in message
news:...
> Thank you Gary,
> It worked!
> I Uninstalled the McAfee - then ran MCPR - . My Email is back to
> normal. Now what can I do re. virus protection?
>
> thanks
> mary
>
> "Gary VanderMolen" <> wrote in message
> news:...
>> As a test, uninstall McAfee, reboot, then try printing.
>> If that works, we can recommend a more compatible antivirus.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "mary bilz" <> wrote in message
>> news:...
>>> Our new computer has the vista operating system. we recently had a
>>> problem. An update to mcafee security suite paralyzed printing and some
>>> other things. we had to uninstall it etc. finally the computer works
>>> again but something has made printing from Windows Mail impossible. The
>>> other user's hotmail is unaffected as are Word etc.
>>> But if I try and print an email Windows Mail freezes. To continue
>>> doing email I have to restart the computer but I can go to the start
>>> screen and open other programs. Does anyone have an idea what might
>>> have happened?
>>> thanks
>>> mary
>

Avast! is free and pretty good. Make sure you do a Custom install and don't
install email scanning; it adds no protection. http://www.avast.com

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

Thanks for having faith in following my suggestion.

I recommend the free Avast antivirus, but as always,
the email scanning function must be turned off.
http://www.avast.com/eng/avast_4_home.html
--
Gary VanderMolen [MS-MVP WLM]


"mary bilz" <> wrote in message news:...
> Thank you Gary,
> It worked!
> I Uninstalled the McAfee - then ran MCPR - . My Email is back to
> normal. Now what can I do re. virus protection?
>
> thanks
> mary
>
> "Gary VanderMolen" <> wrote in message
> news:...
>> As a test, uninstall McAfee, reboot, then try printing.
>> If that works, we can recommend a more compatible antivirus.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "mary bilz" <> wrote in message
>> news:...
>>> Our new computer has the vista operating system. we recently had a
>>> problem. An update to mcafee security suite paralyzed printing and some
>>> other things. we had to uninstall it etc. finally the computer works
>>> again but something has made printing from Windows Mail impossible. The
>>> other user's hotmail is unaffected as are Word etc.
>>> But if I try and print an email Windows Mail freezes. To continue
>>> doing email I have to restart the computer but I can go to the start
>>> screen and open other programs. Does anyone have an idea what might have
>>> happened?
>>> thanks
>>> mary
>