Problem with Epson EPL5700 on Vista SP1

Hello, I have a problem with my laser printer, Epson EPL5700. EPL5700 is
a monochrome laser printer, with a LPT1 port. Linked to a computer, who
running with XP Familly edition, she work fine, and XP recognizes it
automatiquely.

But when I have linked my printer on my other computer who running on
Windows Vista SP1 32bit, I can install the printer, I select the port
who is LPT1, after, I choose the "EPL 5700" on the drivers list, and I
finish the configuration. I try to print a test page and the status of
the printer change : before print of test page, it was "Ready"... and
after, It change to "Error" and the page isn't printed... That the same
thing when I try to print another document.
Can you help me? Thanks!


--
mbh017

Post in reply to: mbh017
Check the computer BIOS configuration for the parallel port. AT, ECP, EPP.
The printer may not work with the current BIOS config on the Vista machine.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

Post in reply to: mbh017




Are you physically connecting the printer with a parallel printer cable to
the Vista machine or connecting through a network with the printer attached
to the XP machine? I am not totally clear on your question.

Hello, thank you all, LVTravel and Alan Morris : the problem was that
the parallel port was set to "disactivated" in the bios. Now, my printer
works perfectly.
Thank you Alan Morris : I had not thought it could be a bios
problem...

[image: http://www.pcinpact.com/images/smiles/yaisse.gif]


--
mbh017

Post in reply to: mbh017
you are welcome. They next thing I would have had you check is if the
little cable from the system board was connected to the case hardware. I
hit that issue once and had to crack the case and connect the cable.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

Yes, everything is connected correctly. Now I haven't problems with my
printer. Thank you


--
mbh017

Post in reply to: mbh017



Glad it's working OK.