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Printer communication problem in x64 resolved

 
 
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      6th February 2009, 12:26 PM

Hi:
Just a quick post to report that after three days of trying to get my
Canon i9100 to communicate with any program whatsoever, I discovered the
USB Filter loaded when I set up my ATI drivers was the culprit --
uninstalling the USB filter has left me a happy camper, with a fully
functional printer.
Just wish someone else had discovered this ahead of me (or reported it)
so a quick search (lazy me) would have brought the solution to
me
bst
adg


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adg
 
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Guest
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      6th February 2009, 12:26 PM
Post in reply to: adg
If you would, please let me the step by instructions for this resolution. It
may apply to my "printer won't stay installed" post.

thx


 
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Guest
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      6th February 2009, 12:26 PM

Hi:
I opened Control Panel > Uninstall Programs > Chose the ATI Catalyst
entry
Then, when it opened, I chose Uninstall, Custom and then chose USB
Filter.
Once that was uninstalled, my printer again worked.
Did this in both an old installation of x64 and a clean install on a
new drive and it worked both times.
Hope this helps
adg


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