MS Digital Image thumbnails are blank

Vista Business.
P4 processor 3GHz
2G RAM
160G hard drive

Recently digital photos that I have imported into my Digital Image Suite
2006 Library are not showing up in the thumbnails. I can access the photos in
slideshows and for editing, but the thumbnails are just gray icons that I
have to double-click on to see the photos.

I have used DI for about 3 months, and this week is the first time I've seen
this problem. I don't remember changing any settings. Can anyone out there
help me through this?

Mike F from TN wrote:
================================
Have you installed the compatibility update?

MS Digital Image 2006
*Vista Compatibility* Update
http://tinyurl.com/w5u58
(Not required for the Anniversary Edition)

If you continue to have issues with the
thumbnails...I can only suggest that you
rename the Pictures.pd3 database . This
will force DIS2006 to create a new database
the next time you open it. You will have to
re-catalog your images.

In Windows Vista...your Pictures.pd3
database file should be found at the
following location:

C:\Users\>username<\AppData\Local\
Microsoft\POD\Pictures.pd3

If you cannot find the file, it may be hidden.

On your Vista machine you can find your
database file with with an Advanced Search
for .pd3

Go to...Start / Search / Advanced Search.

Check the box..."Include non-indexed, hidden,
and system files" Enter .pd3 in the Name field
and left click the Search button.

You can delete the Pictures.pd3 file or just
rename it Pictures.OLD. The next time
you open the Library it will be as it was the
first time you opened it.

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

Post in reply to: John Inzer
Thank you very much John. I installed the compatibility update just now. The
blank thumbnails were still there so I changed the name of the .pd3 file to
pictures.old.

The program remembered my folders and populated them with the correct
thumbnails throughout the Library. I checked the folders that contained the
blank thumbnails and each one was populated as it should be. It worked!

Have a great 2008. Mike

Mike F from TN wrote:
=====================
You're welcome.

Thanks for the update.

Happy New Year...

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk