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8th February 2012, 02:13 PM
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Sorry ... but when we used to have a whole staff of Mods, we had the time to troubleshoot individual logs for folks, but now that we have only a couple of Mods, I personally, don't have the available time to do this.
Maybe Cliff has the time -- I don't know.
If you have an AV installed, it obviously didn't do a good job of protecting you. So, at this point, about all you can do is the following:
1) Download free AV products and run them. Couple that come to mind are MalwareBytes Anti-Malware and SuperAntiSpyWare.
2) Download and burn free AV boot disks, boot from them, connect to the Internet to update their definitions -- and run scans. Couple of places that provide these are Kaspersky and Avira.
3) Download and run the TDSSkiller (Root Kit remover) from Kaspersky and run that.
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