Colors are printing inacuratly

When I try to print the color Red it prints on my HP Deskjet 840C as Pink.
How do I fix this? And yes, I just put in a brand new cartridge. Probably
threw out a brand new cartridge replacing it.

"Tony" wrote:

> Abby <> wrote:
> >When I try to print the color Red it prints on my HP Deskjet 840C as Pink.
> >How do I fix this? And yes, I just put in a brand new cartridge. Probably
> >threw out a brand new cartridge replacing it.
>
> What does the internal test page look like (press and hold the Resume button
> until the printer starts to print), does the colour look OK? If it does then
> the problem may be with the application you are using or even the printer
> driver.
> Tony
> MS MVP Printing/Imaging
>
>

I printed the internal test page as you described above, however, it came
out pink as red, no yellow and light blue. So what do I do if the color is
not ok on the test page?

"Abby" <> wrote in message
news:FC8C7F18-5751-41DF-B85F-...

> I printed the internal test page as you described above, however, it came
> out pink as red, no yellow and light blue. So what do I do if the color
> is
> not ok on the test page?

This is usually caused by a very old cartridge Check the "install by" date
on the package, or if that has been thrown away look for the warranty date
as shown at:
http://h10025.www1.hp.com/ewfrf/wc/g...cname=bua02014

If the cartridge is still in its two year warranty period contact your
dealer for a replacement. If the cartridge is beyond its warranty period
replace it with a fresh cartridge. When buying a new cartridge I would look
for one with an "install by" date at least six months in the future, which
would have a year of remaining warranty.

Regards,
Bob Headrick, MS MVP Printing/Imaging