Closing the lid does not enter hibernate or sleep mode

I've bought Dell XPS M 1530 recently. Earlier with bios version A_05 my
notebook didnot detect wireless network if it became available while the
computer was already On. The computer had to be waking up or restarting in
the presence of network and then only it registered it.
The Dell technician downloaded the latest bios (version A_07) and the
wireless network problem got corrected.
But the new problem thats comeup now is that closing the lid doesnt put the
computer to sleep. I checked in the power options, thats correctly
configured. Even changed it to hibernate when i close lid. That doesnt work
either.

One more thing i must add - that it's not like my computer doesnt get to
know at all that the lid is closed. When i open the lid, everything is ON but
the mouse arrow behaves 'drunk' for a while before becoming normal. Can
someone help.

AK

AK, I'm having the exact same problem as you with my M1530 that I
purchased in January.

Were you able to find a fix? I'm not a techie so any simple help will
be greatly appreciated.

Thanks.


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Tony S
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Post in reply to: Tony S
No Tony

Alas! No solution yet

AK

Darn! I really appreciate you getting back to me though AK. I am
anxiously awaiting a solution to this as Dell Tech Support have been
completely useless in resolving this.

Some claim it's a Vista problem while others think it's a Trend Micro
PC-Cillin 14 problem. I've downloaded SP1 for Vista in hopes that this
would repair the problem but it has not.

Any suggestions? Anyone???


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Tony S;722775 Wrote:

AK;729710 Wrote:

Tony S;730454 Wrote:
Hello AK and Tony,
Assuming you already knew that if you do have wireless mice/keyboards,
you'll need an optional Hid update.
That aside, please try this : -
Control Panel > System/maintenance > Power Options > Change Plan
settings > Change advanced settings > click the (+) sign in front of
Multi media settings > click the (+) sign in front of When sharing media
Let me know if it's ok now.


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t-4-2

t-4-2,

Thanks for the suggestion. I've made the changes you recommended but
the computer still does not sleep when the lid is closed, and if I
press Function+F1 (sleep mode) the computer shuts down.

I am using a wireless Logitech mouse. Could you explain how I get the
optional Hid update, or what it is for that matter? Again, I'm a bit
technical but not when it comes to Laptops.

Thanks in advance for your help.


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Tony S;730678 Wrote:
Hello Tony,
The optional update is called " Hid Non-user Input Data Filter". It is
designed for wireless applications, particularly useful for machines Not
going to sleep mode.
It is/was initially available through Windows update, optional. If you
cannot find it there anymore, then you'll need to install Intellipoint
software first, then search for the optional
google Intellipoint in the search box. It's easy.


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t-4-2

I found the optional update but it says it's for Microsoft wireless mice
or keyboards.

I'm using a Logitech wireless mouse. I did download the Setpoint
software for the Logitech mouse but what should I do next? Should I
still download the Hid update even though my device is not made by
Microsoft?


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Tony S;730829 Wrote:
Yes, Tony. Give it a try. Won't blow up at your face. (Just kidding).


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t-4-2

Hi there, it's been some time and I'm still having the same problem
listed above. I'm running the latest A09 BIOS and have tried all of the
sleep/hibernate settings in Vista.

I would really like to get this problem resolved if any one has some
suggestions?

Could it be an issue with Trend Micro PC Cillin Internet Security 14?
I recall something about a year ago regarding this but can't find
anything.


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