CANNOT DELETE FROM OUTBOX

I cannot delete a message from my outbox. I keep getting the "unknown error"
has occured. i have looked through previous posts here but i am a complete
novice and the instruction displayed are beyond me. Is there a way i can
reset my Windows mail? I have backed up all messages so im ready to go.

Using VISTA on a dell laptop.

Cheers

Leppmix wrote:
> I cannot delete a message from my outbox. I keep getting the "unknown
> error" has occured. i have looked through previous posts here but i
> am a complete novice and the instruction displayed are beyond me. Is
> there a way i can reset my Windows mail? I have backed up all
> messages so im ready to go.
>
> Using VISTA on a dell laptop.
>
> Cheers
===========================
Maybe this link will offer some ideas:

How to Fix most problems
with Vista's "Windows Mail".
http://tinyurl.com/24pnws

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

"Leppmix" <> wrote in message
news:9013EA71-FA99-4452-A349-...
>I cannot delete a message from my outbox. I keep getting the "unknown
>error"
> has occured. i have looked through previous posts here but i am a complete
> novice and the instruction displayed are beyond me. Is there a way i can
> reset my Windows mail? I have backed up all messages so im ready to go.


Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

To use authentication when sending e‑mail
Click to open Windows Mail.

Click the Tools menu, and then click Accounts.

Under Mail, click your e‑mail account, and then click Properties.

Click the Servers tab, and then, under Outgoing Mail Server, select the My
server requires authentication check box.



"Frank Saunders MS-MVP IE,OE/WM" wrote:

> "Leppmix" <> wrote in message
> news:9013EA71-FA99-4452-A349-...
> >I cannot delete a message from my outbox. I keep getting the "unknown
> >error"
> > has occured. i have looked through previous posts here but i am a complete
> > novice and the instruction displayed are beyond me. Is there a way i can
> > reset my Windows mail? I have backed up all messages so im ready to go.
>
>
> Messages may be stuck in the Outbox when you use Windows Mail on a computer
> that is running Windows Vista
> http://support.microsoft.com/kb/941090
> It also works on other folders.
>
> Email scanning should be turned off in any anti-virus. Also exclude EML
> files from the scan. It provides no
> protection not provided by the regular resident protection.
> Besides that, McAfee and Norton are not compatible with Windows Mail and
> Outlook Express and should be uninstalled.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> www.fjsmjs.com
> Do not send email
>
>