can't use windows mail, help

have been using windows mail regularly for months and even last night however
today it decides to ask to logon and when i put in username and password it
doesnt accept it. I have gone to tools, accounts, properties, servers and
the password authentication box is unchecked, but still it asks me to logon.

Post in reply to: anna

First, test your password by logging in to your provider's webmail. .
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing in Windows Mail is=20
account corruption. One thing you should try as a possible quick fix is
to delete that corrupted mail account, restart Windows Mail, then=20
recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,=20
although that may not be sufficient to eliminate all bad effects.
Email scanning in any antivirus must be disabled, for reasons=20
explained here:
http://thundercloud.net/infoave/tuto...g/index.htm=20

If the problem continues, click Cancel when you get that prompt.
That will pop up an error message. Right-click on your error message,
copy, then paste it into a reply here. =20

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


however=20
password it=20
and=20
logon.