can't send email from a virgin.net address

I can receive mail but not send using mail.virgin.net server. This problem
started when I migrated to windows mail.

so what was the cure i'm having same problem?

"Susan" wrote:

> I can receive mail but not send using mail.virgin.net server. This problem
> started when I migrated to windows mail.

Any error message when you try sending? If so, right-click on it,
copy, then paste it into a reply here.

--
Gary VanderMolen [MS-MVP WLM]


"Susan" <> wrote in message news:EF393231-18E3-4D78-BE9D-...
>I can receive mail but not send using mail.virgin.net server. This problem
> started when I migrated to windows mail.

The meThe message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was ''. Subject 'test',
Account: 'mail.virgin.net', Server: 'mail.virgin.net', Protocol: SMTP, Server
Response: '550 RCPT TO:<> Relaying not allowed -
please use SMTP AUTH', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number: 0x800CCC79ssage is stored in my outbox then when I try to sync this
message appears in a pop up box.



"Gary VanderMolen" wrote:

> Any error message when you try sending? If so, right-click on it,
> copy, then paste it into a reply here.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Susan" <> wrote in message news:EF393231-18E3-4D78-BE9D-...
> >I can receive mail but not send using mail.virgin.net server. This problem
> > started when I migrated to windows mail.
>

Are you using a connection that uses any other internet provider's
equipment before it reaches virgin.net's equipment? If so, connections
to port 25 are often blocked to cause trouble for spammers.

You might also try turning off SSL in your email account under Windows
Mail - it sometimes helps.

"Susan" <> wrote in message
news:16ACADBB-EF0B-4D79-BA44-...
> The meThe message could not be sent. The authentication setting might not
> be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was ''. Subject 'test',
> Account: 'mail.virgin.net', Server: 'mail.virgin.net', Protocol: SMTP,
> Server
> Response: '550 RCPT TO:<> Relaying not allowed -
> please use SMTP AUTH', Port: 25, Secure(SSL): No, Server Error: 550, Error
> Number: 0x800CCC79ssage is stored in my outbox then when I try to sync
> this
> message appears in a pop up box.
>
>
>
> "Gary VanderMolen" wrote:
>
>> Any error message when you try sending? If so, right-click on it,
>> copy, then paste it into a reply here.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "Susan" <> wrote in message
>> news:EF393231-18E3-4D78-BE9D-...
>> >I can receive mail but not send using mail.virgin.net server. This
>> >problem
>> > started when I migrated to windows mail.
>>

So did you try turning on SMTP AUTH as the error message recommends?
To do so: Tools, Accounts, select the mail.virgin.net account, Properties,
Servers, check the box for "My server requires authentication."

--
Gary VanderMolen [MS-MVP WLM]


"Susan" <> wrote in message news:16ACADBB-EF0B-4D79-BA44-...
> The meThe message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was ''. Subject 'test',
> Account: 'mail.virgin.net', Server: 'mail.virgin.net', Protocol: SMTP, Server
> Response: '550 RCPT TO:<> Relaying not allowed -
> please use SMTP AUTH', Port: 25, Secure(SSL): No, Server Error: 550, Error
> Number: 0x800CCC79ssage is stored in my outbox then when I try to sync this
> message appears in a pop up box.
>
>
>
> "Gary VanderMolen" wrote:
>
>> Any error message when you try sending? If so, right-click on it,
>> copy, then paste it into a reply here.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "Susan" <> wrote in message news:EF393231-18E3-4D78-BE9D-...
>> >I can receive mail but not send using mail.virgin.net server. This problem
>> > started when I migrated to windows mail.
>>