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Add Printer wizard does not start in vista

 
 
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      17th April 2009, 11:45 AM

I have a 32bit vista ultimate and I can't fire the wizard to add a
printer. it doesn't start at all, or even give an error.

When I try firing from the command line, i get this error:
- "Error loading printui.dll. A dll initialization routine failed".

I tried changing the printui.dll to no avail.

I ran the command line "sfc /scannow" which logs the following in the
CBS.log file:

- "printui.dll.mui do not match actual file [l:30{15}]"printui.dll.mui"
and says it cannot do anything.

I'm at the end of my wits and I would appreciate some help

Thanks


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msd
 
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      17th April 2009, 11:45 AM
Post in reply to: msd
what are the file dates of

\windows\system32\printui.dll
and
\windows\system32\en-us\printui.dll.mui substitute \en-us\ with the
locale from your machine if different.


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Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.



 
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      17th April 2009, 03:45 PM

Thanks for the reply Alan,
Both the \windows\system32\printui.dll and
\windows\system32\en-us\printui.dll.mui have the same date of 1/20/2008
7:24PM


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msd
 
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      20th April 2009, 03:45 PM
Post in reply to: msd

launch Network Add Printer. You can add local printers as well.

at a command prompt

printui /ip

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.



 
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