Printer Driver problem.
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Printer Driver problem.Expand / Collapse
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Posted 3/21/2007 3:12:31 PM
 

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Last Login: 3/21/2007 3:56:54 PM
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I have a printer that I tried to install. It worked great on an XP machine, but I needed it to work for the Vista machine. I downloaded the latest driver from the manufacturer's website, which is Vista supported, but am not able to install the driver. What is happening is when I plug the USB into the computer, there is a sound that lets me know that Vista recognized the printer. That is all i get. There isnt any "New Hardware Found." I go to the printers section and the printer isnt there. Any Ideas?
Post #6045
Posted 3/21/2007 4:20:40 PM
Vista Goddess

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What is the make and model of your printer ?

Post #6046
Posted 3/22/2007 10:55:44 AM


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Some printers were installed in XP by running an EXE file the manufacturer provided. I remember a lot of setup pages that said specifically to cancel out of XP's attempt to install the printer driver through the new hardware wizard, and run their file instead.

The usual process I experienced is to do the following:
1) unplug the printer USB cable
2) run the EXE for the printer software
3) At some point, a screen will appear telling you to plug in the USB cable
4) Plug in the cable
5) The software installation finishes.

So, if what you downloaded for the printer is an EXE file, this is the sequence you should follow, not letting Vista try to install the drivers.


ASUS A832nSLI-Deluxe, AMD 64X2 4400 OC 2.4GHz, 2GB OCZ,
Running: Windows 7, Vista 32-bit, Ubuntu 9.04

Post #6069
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