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Clair
Posted 3/23/2008 5:08:06 PM




Cannot delete messages from either the in-box or the deleted items box after
many tries. Message to me says an unknown error has occurred every time I
try to delete anything. CA
Post #56056
mac
Posted 3/23/2008 5:08:06 PM




Post in reply to: Clair


A fix as been released by M$ to resolve the problem of undeletable mails:

"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

It works for all folders.

--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.

Post #56061
Brink
Posted 3/23/2008 5:08:07 PM





Clair;657461 Wrote:

Hi Clair,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail.

The KB941090 update will just fix the problem for now. You must stop
the cause to prevent it from happening again. Read the "First" section
in this tutorial about antivirus and anti-spyware/adware programs to
help prevent this from happening again, then install the KB941090
Microsoft Update in the "Second" section to fix the stuck message
problem.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62560-windows-mail-problems.html)

Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*
Post #56064
Gary VanderMolen
Posted 3/23/2008 5:08:08 PM




Post in reply to: Clair

Microsoft has a fix for that problem:
http://support.microsoft.com/kb/941090

Although it only mentions 'Outbox', in fact it works for all mail folders.

--
Gary VanderMolen, MS-MVP (WLMail)




Post #56071
message says unknown error has occured
Posted 3/23/2008 5:08:19 PM




Post in reply to: Clair



Post #56142
Clair
Posted 3/23/2008 5:08:21 PM




Post in reply to: mac
Thanks for the help...I'll give it a try...I am using Windows Vista.
Appreciate the replies. Clair


Post #56160
Clair
Posted 3/23/2008 5:08:21 PM




Post in reply to: message says unknown error has occured
Thanks to all those who replied. It was very helpful. Clair


Post #56161
Brink
Posted 3/23/2008 5:08:21 PM





message says unknown error has occured;658072 Wrote:

Hello,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail.

The KB941090 update will just fix the problem for now. You must stop
the cause to prevent it from happening again. Read the "First" section
in this tutorial about antivirus and anti-spyware/adware programs to
help prevent this from happening again, then install the KB941090
Microsoft Update in the "Second" section to fix the stuck message
problem.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62560-windows-mail-problems.html)

Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*
Post #56162
DeWitch
Posted 7/7/2008 12:05:06 PM




Post in reply to: mac
As I had said before but my post was mainly ignored - the way to get rid of a
message that is "stuck" in a particular folder is to move all the messages
you want to keep into another folder and then delete the folder the "stuck"
message is in - it works every time.

Wrote that way back when I first tried the Vista "upgrade" that I received
for my new PC that came with XP (early 2007) - went back to XP after about 3
days of Vista nonsense. But here I am back in Vista again since recently had
a problem with the PC and could not get the reformat to XP to work - could
only start it with the Vista upgrade disk - I have not given up trying to get
my beloved XP back though.


Post #150346
Deni
Posted 7/8/2008 12:25:24 PM




Post in reply to: mac
I downloaded the Microsoft software and I can't get it to work. How does it
work after the download? I have messages stuck in my in-box.

Thank you


Post #151181
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