Can't receive mail
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Can't receive mailExpand / Collapse
Author
Message
Joie
Posted 11/19/2009 4:45:14 PM




I am half way to having a working email.

I can now send email from my live.ca addy...but i cannot receive. I've
tried sending mail from another address to make sure it works, and i get a
postmaster failure to send message?

help pls?
Post #248992
Gary VanderMolen \(M...
Posted 11/19/2009 4:45:14 PM




Post in reply to: Joie
Post the entire 'postmaster failure to send' message.
We can't do much troubleshooting without the complete error message.=20

--=20
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


I've=20
get a=20
Post #248994
Joie
Posted 11/19/2009 10:45:28 PM




Post in reply to: Gary VanderMolen (MS MVP)
postmaster@mail.hotmail.com
Sent: November 19, 2009 6:24:42 PM
To: to_joie@hotmail.com
2 attachments | Download all attachments (1.9 KB)
ATT00001 (0.3 KB), Test for ...mht (1.6 KB)

If you're having problems downloading attachments, please sign in again and
select "Remember me on this computer".
Sign in again

This is an automatically generated Delivery Status Notification. Delivery to
the following recipients failed. to_joie@live.ca


--Forwarded Message Attachment--
From: to_joie@hotmail.com



Post #249052
slk759
Posted 11/19/2009 10:45:30 PM




Post in reply to: Joie
Live.ca Settings:

Server names and ports:
POP3 = pop3.live.ca Port = 995
SMTP = smtp.live.ca Port = 587

Checkboxes you need to check include:

Server Tab: "My server requires authentication" (Click "Settings" button
also and fill in "Log on Using" email address - *** but do NOT check the
checkboxes there . . . .)

Advanced Tab: BOTH outgoing and incoming - "This server requires a secure
connection (SSL)"

General Tab (if desired but generally recommended): "Include this account
when receiving mail or synchronizing"

Should work - if you get errors post the entire error message (cut-n-paste)
for further assistance.



Post #249055
Joie
Posted 11/20/2009 2:45:22 AM




Post in reply to: slk759
Subject 'testing again', Account: 'Windows Mail', Server:
'shawmail.cg.shawcable.net', Protocol: SMTP, Server Response: '250 SIZE
29360128', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number:
0x800CCC7D

ok...i changed everything as u have typed in below. i now can't send out
anymore as well as cannot receive anything.



Post #249073
Joie
Posted 11/20/2009 2:45:22 AM




Post in reply to: slk759

alright. I've unchecked the advanced tab stuff...i can send again...but it
appears i am still not receiving.
This is an automatically generated Delivery Status Notification. Delivery to
the following recipients failed. to_joie@live.ca
this was received when trying to respond to a received email from
to_joie@live.ca
and when i tried to send a new message from to_joie@live.ca


Post #249074
Gary VanderMolen \(M...
Posted 11/20/2009 2:45:22 AM




Post in reply to: Joie
There is definitely something wrong with that to_joie@live.ca account,
not in your Windows Mail but on the server.
I attempted sending a test message there, but the server responded:
"550 Requested action not taken: mailbox unavailable"

What happens when you go to http://mail.live.com and log in with
that email address and its associated password?

--=20
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


again and=20
Delivery to=20
I've=20
i get a=20
Post #249075
Gary VanderMolen \(M...
Posted 11/20/2009 2:45:23 AM




Post in reply to: Joie
No, don't change your settings for Shaw mail. The setting "slk759" gave
you are for your Live.ca mail account.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


SIZE=20
Number:=20
out=20
button
the
secure
account
(cut-n-paste)
again=20
Delivery=20
message.
receive. I've
and i=20
Post #249076
Joie
Posted 11/20/2009 6:45:44 PM




Post in reply to: Gary VanderMolen (MS MVP)
well...i went into live.ca and signed up with that addy again. hopefully it
is working now gary. can u try to send me something?


Post #249201
Joie
Posted 11/20/2009 6:45:44 PM




Post in reply to: Joie
Gary...it doesn't appear to be working and honestly, i'm starting to think
that this live email is more trouble than it's worth. really would have
liked to have the format for my emails, especially previewing what i have
before opening it. but i'm REALLY FRUSTRATED at this point and it's been
just one frickin day to long on this
thing. I need my emails, so i'm just going to use something else.

Thank you for the time u've spent so far.

Joie


Post #249204
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