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| | | | Wow, I have a big problem. WMDC (Windows Mobile Device Center) will not even
open up for me. I double click the icon in the control panel and nothing!!!
I even tried to install the update and still nothing!!! Vista is crumbling
away at my feet. I am having multiple problems and they are ALL Vista
related not hardware, anti-virus related, or firewall related. I have a
t-mobile wing. It used to sync up fine. But one day WMDC stopped working.
I tried to restore back to a previous restore point and Vista won't let me go
back to ANY previous point. Windows Media Center won't let me play live TV
either. Help!!!! I have NO more days left on my Vista support. I consider
myself an advanced user and NOTHING I've tried has worked. ANY suggestions
other than reinstalling Vista OR going back to XP would be greatly
appreciated. Thanks in advance. Mike
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| | | | | Post in reply to: Mike D
I'm having the exact same problem and nothing is fixing it. This is pathetic.
Time for Microsoft to make software that works, please. My frustration is
through the roof.
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| | | | | Post in reply to: bbacchus
bbacchus, I tried everything I knew to fix WMDC... I tried uninstalling it,
reinstalling it, uninstalling it then connect my device to see if Vista would
recognize it and install the software automatically, I looked in my device
manager to see if there were any conflicts...nothing, with so many problems I
decided to format my HDD and start over. So I am going on day 3 with the
freshly installed Vista OS and I am still having minor problems but they are
now a whole new set of problems. Go figure! The main problem is that my
system hangs from a restart and I have to put the Vista disk in and do a
repair EVERYTIME I HAVE TO RESTART!!! This OS doesn't make sense. It works
perfectly on my Dell notebook but not on my XPS 700. Microsoft should be
ashamed of this OS but they are not. THEY SHOULD GIVE UNLIMITED SUPPORT FOR
VISTA instead of just a year because the problems with it are ongoing and
they change from install to install. The release of Vista has probably been
the 1 reason so many people have switched to Mac. If I didn't have so much
invested in PC software I would have made the switch long ago. Funny
thing...Microsoft might be the death of themselves with this FLAWED OS.
Sorry this turned into a rant but I feel very frustrated and have wasted
enough time.
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I did everything possible before I stumbled upon this:
1. Go to Start, type 'cmd.exe' in the Search box.
2. Right-click on 'cmd.exe' and choose 'Run as Administrator'.
3. Type 'net localgroup Administrators /add Local Service' and press
Enter.
4. Now try opening WMDC. A reboot may be required before this but I
guess it's not necessary. Mine worked without it.
I hope this helps !!!
Thanks,
Ching
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I am having a similar problem as this. I have just replaced the HD on my
laptop in a computer shop run by a friend of mine. He reinstalled Vista
Home and now I cant sync with my orange spv 700. I delayed replacing the
HD because I am very wary of syncing problems and I was right to do so.
I consider myself to be adept at sync issues after doing it for ten
years...but it syncing problems still annoy me and this one has got me
stumped!!!
I have tried to connect by USB and blue tooth.
bluetooth: device shows up in my computer and I can view my docs etc
but does not sync. My mobile shows that it is connected but there is a
com port fault. I have changed my com port to every one of them and it
is now on com 4 (which is usual). I can put the pass key in on the pc
when it connects by bluetooth but after that the WMDC just wont open up
like it normally does. If I double click on it the ''waiting for device
to connect' box comes up and thats it?? So in a nutshell I have a
bluetooth connection but the WMDC does not start up and it looks like
the SPV/Pc are not talking to each other???
USB:Naffffiinnng at all! Which was the same as my old HD, the USB link
does get 'glitched' sometimes with an unknown USB connection problem and
I can never resolve it unless I do a hard reset...but I cant really be
bothered to go reload all the applications back on my phone so I just
resort to a bluetooth connection.
Soooo now I have a defective USB connection and a ruddy dicky blue
tooth/WMDC problem...complete nusiance! Ching seems clued up so I wonder
if he can help me??... either that or I am going to go for an iPhone as
I am fed up with the unreliability of WMDC...take heed Windows, your
loosing customers!
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Hi David,
I'm sorry I couldn't reply sooner. Techarena usually sends me email
alerts when I have a reply or a message from a member but it never
happened this time. That's bad. Also, I've been kinda busy of late,
building PC's for friends. I don't have the money to build new ones for
myself so I find victims. LOL.
Anyway, sorry to hear about the syncing problem but I'm sure we can
work it out together.
It could be a sync partnership issue. But, let me not get to any
conclusions yet, so for now, I'd request you to please send me errors in
the Event Viewer logged under Application Logs for 'RapiMgr'.
You probably know how to get it, but just in case you don't, to open
Event Viewer, press the Windows logo key + R, type eventvwr and press
enter.
Cheers!
Ching
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Hi Ching,
Heck that's novel, you not having even used WMDC/synced a PDA before,
amazing! Actually Ching, this is the first time I have used event viewer
too so thanks for the instructions. I have had a development though. I
did download WDMC again today from the windows website and hey presto I
managed to get it to sync...eventually! It still played up though as it
syncd and froze about 4-5 times, no windows error messages but I had to
go to task manager to terminate the programme a couple of times. The
error messsages in event viewer were all the same:
Log Name: Application
Source: RapiMgr
Date: 11/26/2009 5:41:39 PM
Event ID: 8
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: mainuser-PC
Description:
Windows Mobile-based device failed to connect due to communication
(0x80072745) failure (see data for failure code).
Event Xml:
8
2
0
0x80000000000000
2394
Application
mainuser-PC
communication (0x80072745)
So in a nutshell, I have actually managed to sync outlook again but I
will have to play with my third party applications. Even though I synced
it today I am very wary of the reliability of WDMC though...so if you
can shed some light from the error messages then please tell me.
Also will it help you if you email me direct at
outlawcatcher@keme.co.uk ...by the way thanks for your kind email, it is
very nice of you to help me out.
Regards
David
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Hi David,
Hope the cold UK weather hasn't frozen up your M700. We need that piece
of equipment working. LOL
OK, here's what we are going to do:
1. If available, let's try to reproduce the problem using a different
computer. This is to eliminate device OS issues. If it shows the same
problem on 2 or more PC's we could be looking at a bad device OS.
I borrowed an HTC phone from a friend and checked it out on 3 of my
pc's. This phone had a fresh OS install. It worked fine. And fyi, this
was the first time I ever used a real PDA to play around with sync
issues; I've always used an emulator.
2. If we can't repro the issue on a different PC and it syncs fine
repeatedly, let's look further ...
When sync fails,
a) Open Device Manager (Win Key + R > devmgmt.msc), expand Network
Adapters and check if we have a "Windows mobile-based Device "
with a bang on it (a yellow exclamation mark usually).
b) Open Network Connections (WinKey + R > ncpa.cpl) and check if we
have a "Windows mobile-based Device ". If it is there with no
visible issues, please open a command prompt, type ipconfig /all and
send me the info specific to "Windows mobile-based Device ".
We could be looking at what is called a socket reset which 0x80072745
translates to, although the code itself is pretty generic. When this
happens, traffic over RNDIS (the network connection the device creates)
is severed with a request from the device and this usually happens with
faulty device OS. If you would want me to confirm this, please attach
the following following files when you reply:
wcescomm.log
wceslog.log
wcesmgr.log
Just run a normal search on C:\ drive and you should find them. If not
go to your Temp directory by pressing Winkey + R and typing %temp%. If
you fancy, we could try capturing a trace of RNDIS traffic using a tool.
That will tell us for sure, where and how is traffic getting disrupted.
And hey, if you are asking yourself, "Oh God! What have I gotten
into?", please let me know. LOL. Not all people have the time to do what
some prefer to call 'troubleshooting'. I like to call it 'being
curious'.
Oh, btw, have you considered syncing over the air? I mean connecting to
your Exchange Server with the device and syncing. My Sony Ericsson P990i
seems to support that and it's kind of nice. I just discovered it!
Keep me posted.
Cheers mate (I'm not in the UK),
Ching 
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hi all,
i hope you don't mind me inserting myself into this thread. i'm having
a similar problem and it's been driving me crazy for a month! perhaps
my problem and david's problem might have similar resolutions.
here are my details:
- i'm using windows 7 on my laptop. i had no sync problems with this
hardware and xp, but i cannot sync with windows 7.
- my htc touch diamond can sync fine with my carpc running windows 7,
but not on my laptop.
- on my laptop, my phone can connect as a disk drive, and doing
internet sharing on the phone (so my laptop uses the phone's internet
connection). it just won't work for activesync.
- i have disabled the setting for "enable faster data
synchronization".
- i get the same error in event viewer if i try to connect via
bluetooth or usb: > Windows Mobile-based device failed to connect due to communication
- i am currently running a custom rom on my phone, with windows
mobile 6.5. however, i have had the same problem with the stock rom
running the older version of windows mobile (6.0 or 6.1 or whatever it
was).
- none of those wces*.log files exist anywhere on my computer.
- when connected for internet sharing, my device will show up in
device manager under network adapters as "remote ndis based internet
sharing device. when i try and connect for activesync, it does not
appear under network adapters, but it does appear under "mobile
devices" as "pocket pc usb sync". in neither situation does an
error/exclamation mark appear in device manager.
- i have uninstalled wmdc multiple times with no luck
this is driving me crazy! so if anyone has any suggestions, i'll buy
you a beer next time you're in los angeles! thanks in advance...
mkm
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Hello Manishie,
(Did you say beer???) LOL
Welcome to the forum! It's nice to have you here.
Your issue is pretty similar in nature to David's except that the PDA
in sync mode seems to be detected as some sort of a portable device like
an MP3 player and I'm pretty sure, Media Player detects it that way. In
'internet sharing' mode, we are basically using the device as a modem.
Now, to be honest I'm not familiar with the UI but I'm sure you should
be able to set up to connect over RNDIS. I understand it's hard to find
documentations now-a-days. Manufactures just take it for granted that
users know everything and supply almost no documentation. I'll see if I
can find something on this.
But if you have figured it out yourself, this is what I'd like you to
do:
1. Download and install MS's Network Monitor 3.3 from
http://www.microsoft.com/downloads/details.aspx?familyid=983B941D-06CB-4658-B7F6-3088333D062F
and install it.
2. Connect the PDA in sync mode.
3. Start a new netmon capture. Be sure to select the interface the PDA
has created.
4. Initiate a sync and let the capture run for about a minute past the
sync failure.
5. Stop the capture and save it to file. You'll get a .cap
file.
6. Zip it up and attach it to your next post. Let me take a look.
PS: David could do the same. If you're going to do it, name your
capture david.cap and Manishie's would be manishie.cap. Don't wanna
prescribe wrong medicines. HEHEHEH
Something's blocking our traffic. You never know, it could be a
software firewall. And it's interesting because the same device works on
other PC's which simply means that we have something different on the
laptop.
A friend just got a Motorola Droid so I borrowed it from him and played
with it last night. Quite a neat device except for the robotic voice
saying "DROID!" LOL
David, if you are reading this: you are the guy who made me get really
curious about syncing.
Need to get some sleep now.
And Manishie, you sure you'll buy me beer if I come to LA? Actually LA
is way too far. Send me a private message, I'll tell where I live. (All
for the love of a beer. LOL)
Take care people,
Ching
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