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I bought a Vista back in 2007 and the internet has been working great
until recently. I got a rogue on my laptop and ever since I only get
local access. I've been googling this thing for around 3 ~ 4 days now
and I've tried just about everything I've come across and nothing seems
to be working. It says I'm connected to the router with excellent signal
strength but then it says the router isn't connected to the internet and
I'm sure that's not the issue because the computer I'm typing this on is
connected to the router fine and it's a Vista as well so I'm sure it's
not a router-Vista compatibility issue.
I've tried ..
- disabling IPv6
- updating drivers (there were no updates)
- multiple scans
- disabling firewall
- uninstalling norton (with the removal tool download)
- deleting my router profile and trying to connect again
- connect via ethernet cord (doesn't work)
When I do IPCONFIG /ALL, I get ..
I've tried manually putting in the IP stuff, but I didn't know the
gateway and DNS details so I couldn't really do it.
** I DONT have the reformat disks. When I bought the laptop they didn't
provide me with one and when we asked for one they said they'd send us
one but never did. Now they're closed (nationally) and I'm not sure as
to where I could get one.
** I read something about rogue servers and me being the computer
newbie that I am, spotted the word rogue and made the connection with
the ROGUE I had that very day. o.o
I can ping 127.0.0.1 successfully. I can't ping yahoo.com. I can ping
my IP.
Just something extra information.
Thanks!
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cindyface
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| | | | | Post in reply to:
On Mon, 27 Jul 2009 19:41:47 +0530, cindyface
The IP address of 169.254.210.45 indicates that your computer isn't
able to obtain an IP address from your router.
I assume that you've removed the rogue software. That might have
damaged the TCP/IP settings. To fix them, open a command prompt
window, type this command, and reboot:
netsh winsock reset
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Best Wishes,
Steve Winograd, MS-MVP (Windows Desktop Experience)
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
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| | | | | Post in reply to: cindyface
Hi
If Steve's suggestation did not do it try this.
In the Device management Uninstall the Network Card's Drivers.
Look in the computer's manual on how to disable the Network Card.
Boot one time with the Network card Off (all the way up to full Windows
loading and idling).
Boot down reactivate the Network card and boot again.
Jack (MS, MVP-Networking)
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I tried the winsock reset thing and it didn't work.
D:
I'm at the device manager and I have 3 things under network adapters
(I'm assuming it's under the network adapters ..) there are 3 devices
and I'm not sure which to uninstall. LAN ExpressAS IEEE 802.11 PCI-E
Adapter, Marvell Ykon 88E8036 PC-I Fast Ethernet Controller, Teredo
Tunneling Pseudo-Interface.
Which do I uninstall?
Thanks for helping by the way. Much appreciated!
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cindyface
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| | | | | Post in reply to: cindyface
Hi
1. LAN ExpressAS IEEE 802.11 PCI-E, which is the Wireless Card.
2. Marvell Yukon 88E8036 PC-I Fast Ethernet Controller, which the wire
card.
The Tunnel is a by product of the installation it is not a real card.
If both the wire and the wireless are not working correctly uninstall and
disable both in the initial setup (in many laptops it is pressing F2 while
the initial boot is done).
Then follow the process as I mentioned before.
Jack (MS, MVP-Networking).
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I'm not sure if I'm doing this correctly.
So I went to my device manager and right clicked went to the
properties. Under the drivers tab I uninstalled both drivers then
disabled both. I restarted and when I go the device manager they're both
installed already. o.o I have this little 'Driver Software Installation'
thing going on in my task bar and it just automatically installs both of
them again.
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cindyface
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| | | | | Post in reply to: cindyface
Hi
After you Uninstall the Drivers while you boot you have to invoke the setup
of the BIOS and disable the cards (read the computer manual).
When you do this there is No more Network cards as hardware and the OS
adjust itself.
Then you enable the Network card again it reinstall the network system and
refresh the wrong./ corrupted files.
Jack (MS, MVP-Networking).
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My father set a BIOS password on this laptop and he doesn't remember it
so I can't get into the whole disabling the network part. I contacted
the Sony people and I don't have a proof of purchase so they won't
provide me with the Onetime password. Circuit City is out of business
and calling them probably won't help me out.
Are there any other things else I can try?
Gah this is so frustrating!
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cindyface
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I had the same problem with a Compaq Presario. it used to connect to the
internet through my wireless router(BT Total) but something changed and
all i got was "Unidentified Network" in the network manager and holding
the mouse over the network icons in the systray in the bottom right hand
of the screen i got "Local Access" only. I tried various tips from
forums and eventually downloaded new drivers for the Broadcom wireless
card and it now seems to work even after waking the computer up from
sleep mode!! Try downloading the most up to date drivers for your
wireless card, the LAN ExpressAS IEEE 802.11 PCI-E Adapter and re-boot.
Hopefully this was helpfull!
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bsteel67
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cindyface;1101067 Wrote:
Hi there. New member here. I might be having a different problem but
the thread title fits, so here goes:
I'm the tech person for my mom. She has to use Windows for her job, so
she runs Vista. She's not really a big computer person though, so I give
her a hand every now and then. I'm more of a Mac user really and only
know the basics of Windows. She's getting a message when she connects to
our Wi-Fi that says "Unidentified Network. Local Access Only." The
network has worked fine for several months since we got it, and it's
just now acting up. It seems to work fine on my MacBook, so what's the
problem? She can't even connect to google.
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momstechsupport
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