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Group: Forum Members
Last Login: 3/21/2008 12:41:17 AM
Posts: 4, Visits: 3 |
| I tried to install AVG's free edition (7.5) on Vista Home. After I installed it, I got this error message:
Extracting license_us.txt
Extracting avgsetup.exe
Extracting sporder.dll
Extracting afuinst64.dat
Extracting files.dat
CRC failed in files. Dat
Unexpected end of archive
What's the problem? How can I correct it? I want to use AVG on this laptop. |
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Lead Forum Moderator
Group: Vista Forum Moderator
Last Login: Today @ 10:04:33 AM
Posts: 1,721, Visits: 1,471 |
| Those error messages indicate that the archive file is incomplete or corrupt. Either way, you'll need to download it again.
ASUS A832nSLI-Deluxe, AMD 64X2 4400 OC 2.4GHz, 3GB OCZ,
Running: XP Pro, Vista Ultimate 32-bit, Vista Business, Ubuntu 7.10, Ubuntu 8.04 LTS
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Group: Forum Members
Last Login: 3/21/2008 12:41:17 AM
Posts: 4, Visits: 3 |
| | I deleted it and downloaded it again & I got the exact same message. Now what? |
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Lead Forum Moderator
Group: Vista Forum Moderator
Last Login: Today @ 10:04:33 AM
Posts: 1,721, Visits: 1,471 |
| I don't use AVG; I use NOD 32, so I'm not familiar with the file. What kind of file is the download -- .ZIP? or .EXE? I'm guessing the second because you didn't say anything about extracting the archive contents yourself.
If it's an .EXE, there's a possibility that your getting a permissions blockage that is producing a bogus archive corruption error. Next time you run it (the EXE), instead of double-clicking it, right-click and choose Run as Administrator. That will invoke the Trusted Installer process and will bypass any permissions problems.
ASUS A832nSLI-Deluxe, AMD 64X2 4400 OC 2.4GHz, 3GB OCZ,
Running: XP Pro, Vista Ultimate 32-bit, Vista Business, Ubuntu 7.10, Ubuntu 8.04 LTS
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Group: Forum Members
Last Login: 3/21/2008 12:41:17 AM
Posts: 4, Visits: 3 |
| | I'll let you know what happens next Tuesday. I'll check back with you then. |
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