Cannot Install DirectX
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Cannot Install DirectXExpand / Collapse
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Dan
Posted 5/13/2008 9:55:04 AM




Hello,

I'm running Vista 32bit Home Premium on a new PC. I can't install DirectX,
depite the file coming from the microsoft website and going through the whole
GenuineCheck validation process successfully.

Trying to run DirectX I get this messageInstalling Components part:

'A cabinet file necessary for installation cannot be trusted. Please verify
the Cryptographic Services are enabled and the cabinet file certificate is
valid.'

So it can't trust something from its own website? Extremely frustrating.

If anyone has any ideas, I'd be grateful.
Post #110923
Gumby
Posted 5/13/2008 10:45:07 AM




=?Utf-8?B?RGFu?= wrote in


Do you have cryptographic services enabled in the services list. If you do
then I would just right click the file and select run as administrator so
long as you are sure the file is legit.
Post #110965
Dan
Posted 5/13/2008 6:55:06 PM




Post in reply to: Gumby




Hi there,

Thanks, but no luck. Cryptographic services enabled and I have tried running
as an administrator. Same result.
Post #111213
Andy [YaYa]
Posted 5/14/2008 12:35:04 PM




=?Utf-8?B?RGFu?= wrote in



Odd, never heard of this before. Only guess is that the CAB file got
corrupted during download. I assume you're running DXWEBSETUP.EXE which
downloads the files you need and installs them, right?

You might want to clear your temp files, if a corrupted CAB file is on
your system and the DXWEBSETUP program doesn't try to re-download the
file, it'll just keep having this same problem. Clearing out those files
then running DXWEBSETUP again may help.

Right-Click your C: drive from Computer window and choose properties.
Click Disk-Cleanup

Make sure Temporary Files are checked and follow the prompts to delete
said files.

Try running DXWebSetup.exe again. You might want to download the file
from Microsoft.com/directx, just in case.

If that does not help I have no ideas other than to wait here for help,
or go to Microsoft.com and put in the error message into the search bar.
See if there's a kb article about this message.

--
-A.
Post #111669
Gumby
Posted 5/15/2008 11:15:14 AM




=?Utf-8?B?RGFu?= wrote in


Download the version of DirectX for game developers. It's a lot bigger file
but might solve your issue.

http://www.softwarepatch.com/windows/directx.html
Post #112303
Chuck Walbourn [MSFT]
Posted 5/15/2008 11:15:03 PM




These unofficial websites are scary places to get updates from, especially
system components and drivers. You really have no idea what you are actually
installing here.

Did you try the installer already from the MSFT site?

http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en--Chuck WalbournSDE, XNA Developer ConnectionThis posting is provided "AS IS" with no warranties, and confers no rights.

Post #112684
Gumby
Posted 5/16/2008 7:15:07 PM




Post in reply to: Chuck Walbourn [MSFT]


The site I provided is legit. The directx file I linked to is digitally
signed by Microsoft. I downloaded Vista SP1 and XP SP3 from there too and
they are also legit files. The site is safe.
Post #113182
Richard
Posted 5/26/2008 5:05:08 PM




Post in reply to: Dan
I just recieve a brand new XPS M1730 RUnning Vista Ultimate and I'm having
the same issues. I have tried all that has been suggected here and more. Any
help is appreciated.


Post #120299
Chuck Walbourn [MSFT]
Posted 5/27/2008 4:35:06 PM




This error indicates that either the .CAB files inside the package are
corrupt, or the local system's Cryptographic service is misconfigured in
some way.

Have you tried the DirectX Web Installer? This should ensure the problem is
not due to corrupt files, unless you are actually having hardware failures
(like a bad hard disk) causing this problem.

http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en

--
Chuck Walbourn
SDE, XNA Developer Connection

This posting is provided "AS IS" with no warranties, and confers no rights.


Post #121048
Richard
Posted 5/27/2008 4:35:06 PM




Post in reply to: Chuck Walbourn [MSFT]



Post #121050
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