Vista install DVD not recognized
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Vista install DVD not recognizedExpand / Collapse
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MarcD
Posted 5/5/2008 1:05:01 PM




The disc can be read by a similar model machine. Mine can both read and boot
from an XP install disc, but the Vista DVD isn't seen at all (not within XP
nor on bootup). There are no firmware updates for the motherboard or drive
which are more recent than what's already installed.
Post #105272
JerryM
Posted 5/5/2008 1:15:06 PM




Post in reply to: MarcD
Go into your BIOS and set the CD drive to boot first, ahead of the hard
drive.


Post #105288
PaulB
Posted 5/5/2008 3:05:03 PM




Post in reply to: MarcD
You do have a DVD drive, correct? What model?
--
Paul



Post #105349
MarcD
Posted 5/5/2008 6:15:01 PM




Post in reply to: PaulB
HP DVD Writer 200j


Post #105467
MarcD
Posted 5/5/2008 6:15:01 PM




Post in reply to: JerryM
It already is; and even with the DVD (not CD) drive set as the only boot
device; the disk is still not recognized.


Post #105468
Not Me
Posted 5/5/2008 7:25:06 PM




Post in reply to: MarcD
XP installs from a CD, Vista installs from a DVD.
CD & DVD use different heads to read the media.
It is quite possible the DVD read head is dirty or damaged in that drive.
Try a cleaner, if that fails, you may need a new drive.

--
A Professional Amateur...If anyone knew it all, none of would be here!
CarGodZeroOne@hotmail.com
Change Alpha to Numeric to reply


Post #105509
MarcD
Posted 5/6/2008 9:35:01 AM




Post in reply to: Not Me
Not quite accurate. I have the Compaq Windows Recovery burned to a couple of
DVDs; and can boot from disc 1 of that set. Anyway, I've alread run a head
cleaner in the DVD drive and it makes no difference.


Post #105845
Cari \(MS-MVP\)
Posted 5/6/2008 2:25:13 PM




Post in reply to: MarcD
DVD burners are cheap. Replace it. Much quicker than trying to work out
what exactly is wrong with the drive.

http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=2010100005+1036506653&Configurator=&Subcategory=5&description=&Ntk=&srchInDesc=

Just make sure the Vista DVD is clean and not scratched or covered with
fingerprints first!
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows


Post #106091
MarcD
Posted 5/7/2008 2:35:01 AM




Post in reply to: Cari (MS-MVP)
I'm hardly going to through away more money to replace a drive in perfect
condition just because there's one disc in the universe it doesn't recognize.
I've already spent $140 for Vista plus $59 for MS tech support (which hasn't
even responded more than 48 hours after the problem was reported). At this
point I would trash the $199 Vista coaster and stick with XP before I'd spend
another cent.

As for the DVD...it's pristine.


Post #106471
Not Me
Posted 5/7/2008 9:05:01 PM




Post in reply to: MarcD
Can you boot from the DVD in another machine?
It is possible that you have a bad DVD or a bad writer.
If the DVD is self-burned, it may be in a format that deck doesn't support.

--
A Professional Amateur...If anyone knew it all, none of would be here!
CarGodZeroOne@hotmail.com
Change Alpha to Numeric to reply

Post #107021
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