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Administrator
Group: Administrators
Last Login: 8/22/2008 10:02:32 AM
Posts: 2,102, Visits: 2,247 |
| Here is a solution I found on some other sites which seems to work pretty good if you do everything right! Apparently Microsoft knows this is a problem and has no solution but this works!
The issue is that the WUA 3.0 (7.0.6000.374) upgrade is corrupted,
essentially the system reports the WUA to be 7.0.6000.374 but the files on
the disk are still from the old version (you can check some of the DLLs like
wups.dll, wuaueng.dll etc... in the windows\system32) ... and you cannot
install the WUA 3.0 even manually.
Delete the following file:
C:\windows\winsxs\pending.xml
Since Windows security will not allow you to do this, hereunder the
procedure to take ownership of the file:
Run a command prompt with "Run as Administrator".
Type in the following commands:
takeown /f C:\Windows\winsxs\pending.xml
cacls C:\Windows\winsxs\pending.xml /G :F
Then delete the file
del C:\Windows\winsxs\pending.xml
Reboot the machine, then manually install the WUA 3.0 downloadable from
here: http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
This should fix the Error 80073712 when the other solutions do not work.
BE AWARE that renaming C:\windows\winsxs\pending.xml might have
unrecoverable impacts on your Vista installation
NOTE:
As a result of this comand:
takeown /f C:\Windows\winsxs\pending.xml
your user name will display which you can use in place in
this command (drop the < and >, one space after G and no space after
):
cacls C:\Windows\winsxs\pending.xml /G :F
If the del command works (no errors displayed) you can go on and do the
download of Windows Update.
AMD64 X2 5200+ 2.60GHz | 3GB DDR 667 | RAID 0 SATA3.0 WD Caviars 320GB total | Foxconn MCP61VM2MA-RS2H Geforce 6100 nforce400 chipset | Vista Ultimate x86
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Group: Forum Members
Last Login: 11/2/2007 8:10:24 PM
Posts: 3, Visits: 13 |
| | Thanks for your help. But I'm trying that and I'm getting this message: Error: Invalid argument/option - '/fC:\Windows\winsxs\pending.xml' type "TAKEOWN /?" for usage. What am I doing wrong? |
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| | | | Vista Goddess
Group: Forum Members
Last Login: 12/14/2007 12:06:19 PM
Posts: 607, Visits: 842 |
| | Cacls is an XP util and works just about in Vista, there is an alternative for Vista that should work better, it's Icacls, syntax and arguments are pretty much the same. In theory you should have seen this 'Cacls is now deprecated, please use Icacls' when trying to run cacls.
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Vista Forums Moderator
Group: Vista Forum Moderator
Last Login: 8/23/2008 6:27:23 AM
Posts: 1,024, Visits: 981 |
| Jasmine (10/31/2007)
Thanks for your help. But I'm trying that and I'm getting this message: Error: Invalid argument/option - '/fC:\Windows\winsxs\pending.xml' type "TAKEOWN /?" for usage. What am I doing wrong? You need a space in between /f and C:\ You can also try using a - isntead of a /. (ie takeown -f C:\etc...)
If windows isn't in the C: directory you can use %windir% instead of x:\windows (where x is a drive letter), i.e. TAKEOWN /f %windir%\winsxs\pending.xml
Asus-SLI Deluxe, AMD x2 4400 (oc'd to 5000), x1900xtx (oc'd), 2GB Corsair XMS RAM 2-3-3-6 (4x512), 500GB Maxtor HDD w/ 32mb cache, 300GB Maxtor HDD w/ 16mb cache, Creative Audigy 4 (Daniel Driver Set), HVR-1100 Dvb-t hybrid TV card, 580W Hiper Type M PSU. 5.0 score on Vista Ultimate x64, 6040 3DMark 06' score on XP |
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Group: Forum Members
Last Login: 11/8/2007 6:43:26 PM
Posts: 1, Visits: 1 |
| Jason (10/11/2007)
Here is a solution I found on some other sites which seems to work pretty good if you do everything right! Apparently Microsoft knows this is a problem and has no solution but this works!
The issue is that the WUA 3.0 (7.0.6000.374) upgrade is corrupted,
essentially the system reports the WUA to be 7.0.6000.374 but the files on
the disk are still from the old version (you can check some of the DLLs like
wups.dll, wuaueng.dll etc... in the windows\system32) ... and you cannot
install the WUA 3.0 even manually.
Delete the following file:
C:\windows\winsxs\pending.xml
Since Windows security will not allow you to do this, hereunder the
procedure to take ownership of the file:
Run a command prompt with "Run as Administrator".
Type in the following commands:
takeown /f C:\Windows\winsxs\pending.xml
cacls C:\Windows\winsxs\pending.xml /G :F
Then delete the file
del C:\Windows\winsxs\pending.xml
Reboot the machine, then manually install the WUA 3.0 downloadable from
here: http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
This should fix the Error 80073712 when the other solutions do not work.
BE AWARE that renaming C:\windows\winsxs\pending.xml might have
unrecoverable impacts on your Vista installation
NOTE:
As a result of this comand:
takeown /f C:\Windows\winsxs\pending.xml
your user name will display which you can use in place in
this command (drop the < and >, one space after G and no space after
):
cacls C:\Windows\winsxs\pending.xml /G :F
If the del command works (no errors displayed) you can go on and do the
download of Windows Update.Ive deleted the pnding.xml file...its gone. I have rebooted and downloaded the WUA. It will not install. I get "Install failed with following error number: 0x80073712 Someone asked about the pending GRL file... To say this is frustrating would be the understatment of the century. Any tips from here????
Another satisfied VISTA customer.....BS |
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Vista Forums Moderator
Group: Vista Forum Moderator
Last Login: 8/23/2008 6:27:23 AM
Posts: 1,024, Visits: 981 |
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| | | | Vista Newbie
Group: Forum Members
Last Login: 6/17/2008 6:36:07 PM
Posts: 16, Visits: 36 |
| I need help please. I saw the instructions and tried them to make myself log in as the administrator, but I don't have "local users and groups" after clicking on "computer", then "manage".
Can you please tell me how else to go about making myself administrator? This is my own, home computer, Vista 32 on a Dell XPS 410. And I thought I was the administrator, as I set it all up??!! The end effect I am trying to do is, I keep getting the error code #80073712, and am trying to follow other instructions on deleting the pending.xml file, but when I get to the final step of the instructions, the actual deleting of the file, I get "access denied". So I was going to try doing that by being the "administrator", which I thought I was! Any help would be greatly appreciated, as this "windows update" problem is really getting to me. And I'm pretty novice at all this.
INSTRUCTIONS I TRIED TO FOLLOW TO CHANGE TO THE 'ADMINISTRATOR':
The whole story is like this:
right click on "computer" and click on manage.
click on "local users and groups", click on "users", click on
"administrator" and right click, click on properties. toggle the box marked
"account is disabled". this should clear this box. now close all windows.
in control panel click on "administrative tools", now click on "local
security policy". with :interactive logon:" enable "Do not display last
last user name", and disable "do not require CTRL+ALT+DEL". now logoff and
you are set. when you are in the administrator box you should set a
password of your choosing. |
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Lead Forum Moderator
Group: Vista Forum Moderator
Last Login: Today @ 12:42:53 PM
Posts: 1,879, Visits: 1,673 |
| Scroll to the beginning of this thread and you will see that your are NOT the administrator. Follows the steps on unhiding the "real" admin account, login under THAT account, and try again.
ASUS A832nSLI-Deluxe, AMD 64X2 4400 OC 2.4GHz, 3GB OCZ,
Running: XP Pro, Vista Ultimate 32-bit, Vista Business, Ubuntu 7.10, Ubuntu 8.04 LTS
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