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Group: Forum Members
Last Login: 4/5/2008 6:47:01 AM
Posts: 3, Visits: 38 |
| | I have a Dimension E520 Dell Desktop with Wireless broadband router which worked perfectly up to 3 months ago. My email and Internet will suddenly stop working (every 2 days), whether at the time I am surfing the net or have been away from my desk for a while. But I can still ping, it still tells me I am still connected etc etc, I have tried different browsers, FTP Programs etc but won't work. I have also just noticed my printer which is directly connected to my computer by USB also doesn't work when I can't connect to the internet. The only way to fix it is to restart my computer.
I also have a laptop, when I have this problem on my desktop, I can still connect to the internet on that plus see my Desktop in the Network Neighbourhood but not the other way around. I have tried the following (I have probably forgotten a few): Resetting my modem, leaving it or my computer off at night.
Reinstalling my modem drivers
Using my old broadband (non-wireless) modem which is connected to my computer with the blue cord
Updating my BIOS drivers
Updating my Intel 82562V 10/100 Platform drivers (since updating various drivers I now have the problem once a day instead of once every 2nd day - don't know if this means anything)
My power management is on the Maximum Power one
Disabling Auto-Tuning
Uninstalled my Anti-Virus (CA)
I reinstalled the Vista files (not formatted though)
Clicked the Diagnose and Repair button A TCP/IP address is obtained automatically and the DNS is Automatic from ISP. I have WPA2 security and password protected. I thought the fact my printer also doesn't work at this time as well (it is connected via USB cable) might narrow the problem down a bit?? |
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Administrator
Group: Administrators
Last Login: 11/11/2008 9:24:04 PM
Posts: 2,103, Visits: 2,251 |
| I want to say that the USB problem is unrelated since that would be very odd. Either way try turning off IPV6, as shown here: http://www.vistaforums.com/Forum/Topic13955-45-1.aspx. Also when you lose internet connectivity copy/past what comes up when you type "Ipconfig /all" into the cmd prompt. Also past in what comes up when you are not having the problem.
Jason
AMD64 X2 5200+ 2.60GHz | 3GB DDR 667 | RAID 0 SATA3.0 WD Caviars 320GB total | Foxconn MCP61VM2MA-RS2H Geforce 6100 nforce400 chipset | Vista Ultimate x86
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Group: Forum Members
Last Login: 4/5/2008 6:47:01 AM
Posts: 3, Visits: 38 |
| | I have disabled IPv6. I noticed it instantly brought on the same internet problem (ie all my settings say I am connected, I am can ping but can't access the Internet or email), but once I restarted my computer again, I can now access the Internet without the IPv6. Will see if that works (can take 1 - 2 days for the problem to occur). Have also taken a print screen (couldn't copy and paste) of the IPCONFIG settings and will compare if the problem occurs again. Thanks |
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Group: Forum Members
Last Login: 4/5/2008 6:47:01 AM
Posts: 3, Visits: 38 |
| | I still have the problem, it does seem to take longer to occur once I unticked TCP/IPv6 but it still occurred. I also had the same printer problem at the same time which both were fixed once I restarted my computer. |
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