Dial-up connection on Vista Business disappeared
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Dial-up connection on Vista Business...Expand / Collapse
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Posted 10/8/2008 12:58:52 AM
 

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Last Login: 10/8/2008 8:56:43 AM
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Friends,

I really need help from the developed world (as I am residing in Zimbabwe and have no support here..).

I bought a new Dell Inspiron 1525 with Windows Vista Business edition.
All worked fine with Network, W-lan and Dial-up connections.

I had some problems when I gave admistrator rights to a profile I roled the system back to a previous version. As I result, I could work again with all the programs, the network, e-mail and internet.

However, I wanted to dial in with my modem and the command "connect to" did not find the dial-up connection any more. Through "setup connection or network" I tried to install a new dial-up connection but got an error message "Windows could not detect a dial-up modem" " is the modem connected , is the modem switched on?". "Set-up a connection anyways" will not help and solve the problem. I tried it all.

I checked the modem in the device manager. The modem is correctly installed, and works properly. I can also run the diagnosis of the modem in the device manager and it shows that it works. So I am more or less conviced that there is no hardware problem but a vista problem.

How do I get the dial-up back? I need the connection urgently as networks are rare in Southern Africa and we have to go through old-fashioned dial-ups. Could you help me? If you need further clarification, I can give.

Many many thanks!
Cthierfelder
Post #152128
Posted 10/8/2008 9:23:39 AM


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Lead Forum Moderator

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Here's a link to a bunch of things you can do to troubleshoot the problem. Admittedly, these are for a Gateway machine, but the suggestions apply equally well to others:

http://support.gateway.com/s/Checklists/BPC/ck2007032756.shtml


ASUS A832nSLI-Deluxe, AMD 64X2 4400 OC 2.4GHz, 3GB OCZ,
Running: XP Pro, Vista Ultimate 32-bit, Vista Business, Ubuntu 7.10, Ubuntu 8.04 LTS

Post #152130
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