Unable to reply or forward
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Terryel
Posted 7/8/2008 2:45:38 PM




After using Windows Mail for a number of months, today I find that I can no
longer reply to or forward email to any email address that uses a different
ISP than mine.
When I attempt to do so, here is the message I receive (Only the email
address was changed to protect my contact's privacy.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'xxx@wifi7.com'. Subject 'Fw: Santa Fe',
Account: 'personal mail', Server: 'mail.roadrunner.com', Protocol: SMTP,
Server Response: '550 relaying mail to wifi7.com is not allowed', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

Any advice will be greatly appreciated!
Post #151265
Dave
Posted 7/8/2008 3:05:09 PM




Post in reply to: Terryel
If your email provider is Roadrunner, then you have to be connected to their
network (ie, be at home) in order to send email thru their server.
If you are connected to another network (ie, away from home) then you either
have to:
1. Use Roadrunner webmail
http://www.rr.com/webmailtransition/index.cfm?div_id=33

2. Add the email server for whatever network you are connected to.
3. Get a Gmail account, and use their server to send when you are away from
home.


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview



Post #151287
Gary VanderMolen
Posted 7/8/2008 3:45:21 PM




Post in reply to: Terryel

When you got that error, what outfit was providing your Internet connection?
Port 25 SMTP cannot be used when away from one's ISP.

--
Gary VanderMolen, MS-MVP (Mail)


Post #151309
Terryel
Posted 7/8/2008 5:25:12 PM




Post in reply to: Gary VanderMolen
Dave and Gary, thanks for your replies. To clarify the situation, I am
using the Windows Mail from my home computer with Roadrunner (Time Warner)
as my ISP. I can send emails justs not replies or forwards.


Post #151345
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