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db
Posted 7/7/2008 3:15:31 PM




I am having a problem with a Windows Vista Businee computer. After logging
in I get a black screen and mouse cursor and then it just sits there.

I can get into safe mode and use msconfig to setup a diagnostic boot.
Windows will boot with no services but how am I suppose to track which
service or driver is causing the problem if I have no access to the event
viewer?
Post #150531
David B.
Posted 7/7/2008 3:35:05 PM




Post in reply to: db
You can't look at event viewer in safe mode?

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Post #150545
db
Posted 7/7/2008 3:45:35 PM




Post in reply to: David B.



No I can't it tells a "Snap in is not available"
Post #150553
db
Posted 7/8/2008 10:25:02 AM




Post in reply to: db
After many reboots I tracked this down to the Diagnostic Policy Service. The
last thing I installed was Acrobat 9.0 maybe that trahsed it.


Post #151077
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