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| | | | On Sun, 06 Jul 2008 20:06:18 -0500, Nonny
wrote:
Thanks.
--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup
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| | | | | Post in reply to: NetLink_Blue
I thought I gave you some hints.
I will be more specific. As this has happened to me on three machines, a
Gateway desktop, my Gateway laptop and my wife???s HP laptop, I would ask you a
favor. Please don???t direct me to the various third party corporations. They
sent me here after they thought they gave me downloads that would fix the
problems. Of course, they???re going to say it???s Microsoft which is at
???fault???, and I mean ???fault??? in the most dignified manner.
By the way, Nonny, what does ???F??? stand for? Ken, you???re an MVP. Is ???F??? the
kind of non representation that Microsoft wants non experts to be expressing
toward their peers. Quite a temper.
That, of course, is another problem.
I had Internet Explorer stopped working quite a few times on all three
computers. I actually think that I downloaded a patch that seems to have
fixed it for the most part.
Microsoft Word, Office 2007, began to ???stop working??? the day after I
purchased this, the Gateway laptop.
As I said, I was told that temp Word files that were hanging around here and
there were the reason it was quitting. As tracking down temp files is, for
me at least, much more complicated than it was on XP, I not only deleted any
files under Users>my username>AppData>Local>Temp, none of which were Word
temp files, but I did a search for ???.tmp??? and told the OS to look
???everywhere???, not just in indexed areas. I found a few ???.tmp??? files of which
few were Word.
That was on the Gateway desk top. The day after I purchased this laptop,
Word ???stopped working???. How many Word ???.tmp??? files can there be on a one day
old computer? I did the search and that question was answered for me. None.
I can???t finish a Word document without ???Word has stopped working???, followed
up by a choice between ???close the program??? and ???Word is starting up???. Then,
of course, there???s the choice of which copy of my document I want to keep.
Finishing a Word document takes quite a while under these conditions.
OK, there???s Word and IE. Are there any peers that can help me with that
particular problem?
Sony Acid 4 is a very old version, so I thought I might have trouble with
it. I record music, live. When I plug my instruments in, I set Acid and,
when I???m ready to play, I click start, the marker moves, the counter counts
and I record. This never happened to me with XP, but, after playing a note
or two, the screen fades and the famous ???Acid has stopped working??? appears.
I restart the machine, do my part all over again and, badabing badaboom
???Acid has stopped working???. Tough to record a whole song when I can???t record
part of a track.
So I broke down and bought Sony???s latest, Acid Pro 6, did my part, clicked
start and ???Acid stopped working???. No songs recorded yet with Vista.
Sony did have a download which they said may help the problem. I
downlooaded it and bada???well, you know.
So far, IE, which is quitting less frequently, Word, which isn???t even
running long enough to complete a document without it quitting on several
occasions, Sony music software, which Sony offered me help with (and didn???t
call me one name) have ???stopped working??? problems.
There???s a generic ???Windows Explorer has stopped working??? which is a once a
day or at least evey other day occurrence.
Thus far, I need assistance on Word, Sony Acid 6 and Windows Explorer. How
do I stop them from ???stop working????
My wife???s game entitled Sherlock Holmes by a company named Adventure Company
has stopped working. She???s not seen level one or whatever the game has, I
don???t play it but I saw the dreaded fading screen and ???Sherlock Holmes has
stopped working???, which is to be understood as he died quite a few years ago.
But, all seriousness aside, can we get some help with Sherlock Holmes by
Adventure Company?
Those are some specifics.
What do all of these problems have in common. We???re trying to run them on
Vista.
How is that meaningful?
Word, IE, Windows Explorer and Sony music mixing software never quit while
running under the XP operating system.
That???s about as specific as I can get. There???s no point in time, like
quitting after 3 minutes or during the recording of track 2 or 3 or when I???m
recording guitar or piano or when Windows Explorer opens this or that program
or this number of programs or that number of programs or when I???m using
Outlook and Word or Exel and Word. There???s no particular trigger that I???ve
noted which ultimately results in ???stopped working??? messages.
I tried real hard not to be sarcastic, I tried to give you specifics and
now, if you???d be so kind, could we try to fix the ???stopped working??? problems
with the programs I mentioned in this thread?
Thanks so very much.
Michael Bonanno
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| | | | | Post in reply to: MichaelBN
I do have one suggestion that may or may not prove worthless, anybody's
guess really.
I have found Vista to be very sensitive to video driver problems. Also,
it seems quite sensitive to motherboard driver problems. Indeed that is
the very reason why I targeted both of them for download before anything
else. So last night I tried the mobo driver first which is when IE
failed 4 times in a row, but then after the video driver update all has
been fine since. Was it something to do with the video driver? Who knows.
You might try the NVidia site to see if they can detect new drivers for
your machines, if NVidia is not used no harm done. If not them then
Gateway's or HP's websites may have updated drivers.
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Thank you Charlie. That's kind of how I'm looking at it now. Who knows why
a fix works? Coincidence?
I will investigate the video driver. I don't have an NVidia sound card or
video card.
I guess this costs money, but, if I wanted to speak to someone who is an
expert, by phone or otherwise, can someone point me in the right direction?
I just can't keep having programs quitting. I get absolutely nothing done.
Again, thanks Charlie. I appreciate your feedback.
Michael
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| | | | | Post in reply to: MichaelBN
Well I am sure the first question any paid help will ask is whether all
your drivers are up to date. Sometimes in the past the "Latest" video
drivers were not the best, but at least NVidia seem to have improved
that a great deal. I imagine most suppliers have. Why drivers make a
difference to these mysterious glitches I don't know, perhaps some kind
of critical timing thing or whatever.
I suppose "Stopped Working" is better than a blue screen 
Another way to look at this is that maybe in previous versions these
"Errors" got by the OS (Leading to a bigger crash if you waited long
enough?) but Vista is actually better at trapping them, and so now even
MS own software comes under better scrutiny than ever before.
Suffice to say that because thousands claim never to see this your
problem is still a real one, and I see no call for any customer to be
insulted. You are most certainly not alone...
http://www.google.com/search?hl=en&q=explorer+stopped+working&btnG=Google+Search
Good luck with it and if you find an answer that solves your problems
please post back and let us know. Just be wary of doing the first thing
you find, some are a bit off the wall.
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