home premium install help please!
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home premium install help please!Expand / Collapse
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mbarr
Posted 7/2/2008 4:35:10 PM





hello and thank you for the read. i am having alot of problems trying to
install windows vista home premium 64 bit onto my computer (clean
install). here are my system specs:

Intel Core 2 Cpu @ 2.13ghz
4gb ram
geforce 7950 gx2
acpi multiprocessor pc

its a dell xps 410, i have windows xp on it. i upgraded to 4gb of ram
and saw xp doesnt take advantage of it so i picked this up. I read that
new ram might not make it work on install so i tried removing it on
first failure. still no dice. i defragged, error checked etc and tried
some more. well now my ram is back in there and im thinking of what to
do. here is the error i get when i try to install from cd-boot.

returned_at_bad_irql and lists alot of 0x000000000000001, etc. every
single time. when i boot to xp i try to install from windows but it says
it cannot install this operating system and to try booting from the
media device. is there something im missing here? my computer is very
new and i think would support the 64 bit, am i mistaken? are there steps
i can take to get windows vista installed so i may take advantage of
more ram??

thank you very much for any help


--
mbarr
Post #146849
DL
Posted 7/2/2008 6:05:10 PM




Post in reply to: mbarr
You cannot install or repair winxp from within winxp or Vista, you have to
boot from the winxp cd.

So do we take it that you tried to install Vista, the installation failed &
you now have a none functioning PC, or what?



Post #146922
Colin Barnhorst
Posted 7/2/2008 6:55:05 PM




Post in reply to: mbarr
The reason you cannot start a Vista x64 installation from XP is that the
Vista installer is a 64bit program. You cannot run a 64bit program from
32bit XP. You have to start the installation by booting with the Vista dvd.

Have you downloaded the Vista x64 drivers and utilities from Dell?

Have you contacted Dell support or used the Dell user forums? What have you
found out?

Where did you get your copy of Vista x64? If you bought the boxed retail
version you are entitled to free installation support from MS according to
the instructions in the box. Have you used this?


Post #146958
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